Hybrid Dutch Bilingual Software Account Manager (Automotive) bei Percepta

%3Cp class=%22MsoNormal%22 style=%22mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; background: white;%22%3E%3Ca name=%22_Hlk154046807%22%3E%3C/a%3E%3Cspan style=%22font-size: 18px;%22%3E%3Cb%3E%3Cspan style=%22font-family: Calibri, sans-serif; color: rgb(66, 66, 66);%22%3EDutch Bilingual Software Account Manager (Automotive)%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; background: white;%22%3E%3Cstrong%3E%3Cspan style=%22font-size: 18px;%22%3E%3Cspan style=%22mso-bookmark: _Hlk154046807;%22%3E%3Cspan style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: #424242; mso-ansi-language: EN-GB; mso-fareast-language: EN-GB;%22%3ELocation %26ndash; Stratford, East London%3C/span%3E%3C/span%3E%3Cspan style=%22mso-bookmark: _Hlk154046807;%22%3E%3Cspan style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: #424242; mso-ansi-language: EN-GB; mso-fareast-language: EN-GB;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/strong%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; background: white;%22%3E%3Cstrong%3E%3Cspan style=%22font-size: 18px;%22%3E%3Cspan style=%22mso-bookmark: _Hlk154046807;%22%3E%3Cspan style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-color-alt: windowtext; mso-ansi-language: EN-GB; mso-fareast-language: EN-GB;%22%3EAnnual Salary %26pound;34,540 %3C/span%3E%3C/span%3E%3Cspan style=%22mso-bookmark: _Hlk154046807;%22%3E%3Cspan style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: #424242; mso-ansi-language: EN-GB; mso-fareast-language: EN-GB;%22%3E+ Annual Performance Bonus + Company Benefits%3C/span%3E%3C/span%3E%3Cspan style=%22mso-bookmark: _Hlk154046807;%22%3E%3Cspan style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: #424242; mso-ansi-language: EN-GB; mso-fareast-language: EN-GB;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/strong%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; background: white;%22%3E%3Cstrong%3E%3Cspan style=%22font-size: 18px;%22%3E%3Cspan style=%22mso-bookmark: _Hlk154046807;%22%3E%3Cspan style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: #424242; mso-ansi-language: EN-GB; mso-fareast-language: EN-GB;%22%3EFull Time - Hybrid %26ndash; 2 days office/3 home%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/strong%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; background: white;%22%3E%3Cb style=%22font-weight: bold; color: rgb(0, 0, 0); font-family: %27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif; font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;%22%3E%3Cspan style=%22font-size: 14pt; font-family: Calibri, sans-serif; color: rgb(66, 66, 66);%22%3EOnsite Training - Fully paid training and equipment provided%3C/span%3E%3C/b%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 7.5pt; font-family: Arial;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;%22%3E%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cstrong%3EJob Summary%3C/strong%3E%3Cbr%3EWe are seeking a motivated and results-driven Dutch Bilingual Software Account Manager/Technical Support Specialist, to join our dynamic team, based at Stratford, East London.%3C/p%3E%0A%3Cp%3EThe ideal candidate will act as a single point of contact for UK and European customers across multiple channels, to deliver engaging customer support to a wide spectrum of audiences including customers, internal colleagues or Dealers.%3C/p%3E%0A%3Cp%3EDealing with general enquiries you will provide product knowledge, expertise and support in resolving all product technical issues. You will share best practice examples to support upskilling the customer in using the software product to gain operational efficiencies and/or cost benefit. You will also take the opportunity to identify customers that are a churn risk to change the customers into product advocates through your customer service delivery and outcomes.%3C/p%3E%0A%3Cp%3EThis role requires excellent communication skills, strong customer service skills, a keen analytical mindset, and the ability to lead initiatives that enhance client satisfaction and retention.%3C/p%3E%0A%3Cp%3E%3Cstrong%3EDuties%3C/strong%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EDevelop and maintain relationships with key clients to understand their business needs and objectives.%3C/li%3E%0A%3Cli%3EIdentify opportunities for upselling and cross-selling products and services to enhance client value.%3C/li%3E%0A%3Cli%3EUtilise Salesforce to track client interactions, manage accounts, and analyse sales data for strategic decision-making.%3C/li%3E%0A%3Cli%3ECommunicate effectively with clients regarding product updates, promotions, and any issues that may arise.%3C/li%3E%0A%3Cli%3ECollaborate with internal teams to ensure timely delivery of services and resolve any client concerns.%3C/li%3E%0A%3Cli%3EPrepare regular reports on account status, sales performance, and market trends for management review.%3C/li%3E%0A%3Cli%3ELead presentations and meetings with clients to discuss their goals and how our solutions can help achieve them.%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cstrong%3ERequirements%3C/strong%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EVerbal and written fluency in English and Dutch to minimum C1/C2 level.%3C/li%3E%0A%3Cli%3EPracticed Contact Centre or Customer Service experience preferred, (any transferable experience considered)%3C/li%3E%0A%3Cli%3EProven experience in a software sales or account management role,%3C/li%3E%0A%3Cli%3EProficiency in Salesforce or similar CRM software is highly desirable.%3C/li%3E%0A%3Cli%3EEmotional intelligence, intellectual curiosity, adaptability and flexibility%3C/li%3E%0A%3Cli%3ELogical thinker with professional maturity, and a willingness to own responsibility and take accountability%3C/li%3E%0A%3Cli%3EMulti-tasker that builds effective, positive relationships, and likes working in a fast-paced environment%3C/li%3E%0A%3Cli%3EStrong communication skills, both verbal and written, with the ability to engage effectively with clients at all levels.%3C/li%3E%0A%3Cli%3EA proactive approach to problem-solving with a focus on delivering excellent customer service.%3C/li%3E%0A%3Cli%3EAbility to work independently as well as part of a team in a fast-paced environment.%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3EIf you are passionate about building lasting relationships and driving business success, we encourage you to apply for this exciting opportunity as a Bilingual Software Account Manager.%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;%22%3EWhat You Can Expect:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/b%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 107%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;%22%3E22 days Annual leave to start, increases by 1 day on anniversary of start date for the first 5 years, meaning a potential maximum of 27 days annual leave plus bank holidays. %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 107%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;%22%3ELife Assurance 4 x annual salary.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 107%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;%22%3EContributory pension scheme. %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 107%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;%22%3EPrivate Medical Insurance.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 107%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;%22%3EComprehensive travel insurance for you and family in line with Scheme rules.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 107%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;%22%3EDiscounted dental scheme.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 107%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;%22%3EDiscounts on brand new vehicles. %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 107%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;%22%3EEmployee Assistance Program (EAP).%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 7.5pt;%22%3E%3Cb%3E%3Cu%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-themecolor: text1;%22%3EAbout Percepta%3C/span%3E%3C/u%3E%3C/b%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-themecolor: text1;%22%3E%26nbsp;%3C/span%3E%3C/b%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-themecolor: text1;%22%3E%3Cbr%3E%3Cspan data-teams=%22true%22%3EEstablished in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.%26nbsp;%3C/span%3E%3Cbr%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 7.5pt;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-themecolor: text1;%22%3EOur values are the heartbeat of our organization, and we live, breathe, and play by them%26nbsp;%3Ci%3E%3Cu%3Eevery%3C/u%3E%3C/i%3E%26nbsp;%3Ci%3E%3Cu%3Eday%3C/u%3E%3C/i%3E. As a Percepta team member, you can expect:%26nbsp;%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-top: 12.0pt; mso-margin-bottom-alt: auto;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-themecolor: text1;%22%3ECulture of Service%3C/span%3E%3C/b%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-themecolor: text1;%22%3E%26nbsp;%26ndash; to be treated like you are the customer from day one%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-top: 12.0pt; mso-margin-bottom-alt: auto;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-themecolor: text1;%22%3ETeamwork%3Ci%3E%26nbsp;%3C/i%3E%3C/span%3E%3C/b%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-themecolor: text1;%22%3E%26ndash; belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-top: 12.0pt; mso-margin-bottom-alt: auto;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-themecolor: text1;%22%3ERespect%3Ci%3E%26nbsp;%3C/i%3E%3C/span%3E%3C/b%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-themecolor: text1;%22%3E%26ndash; a team that is accountable, dependable and gives you their full attention%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-top: 12.0pt; mso-margin-bottom-alt: auto;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-themecolor: text1;%22%3EProactive%3Ci%3E%26nbsp;%3C/i%3E%3C/span%3E%3C/b%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-themecolor: text1;%22%3E%26ndash; to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-top: 12.0pt; mso-margin-bottom-alt: auto;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-themecolor: text1;%22%3ECareer%3C/span%3E%3C/b%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-themecolor: text1;%22%3E%26nbsp;%3Cb%3EGrowth%3C/b%3E %26ndash; lots of learning opportunities for aspiring minds%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-themecolor: text1;%22%3EDiversity%3C/span%3E%3C/b%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-themecolor: text1;%22%3E%26nbsp;%26ndash; be a part of our growing diverse and community-minded organization that is all about having fun!%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22font-family: Arial;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-themecolor: text1;%22%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22font-family: Arial;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: black; mso-themecolor: text1;%22%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E#LI-Hybrid%3C/p%3E Jetzt bewerben