Hybrid CRM Business Analyst - Spanish Bilingual bei Percepta

%3Cp class=%22MsoNormal%22 align=%22center%22 style=%22mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: center; background: white;%22%3E%3Cb%3E%3Cspan style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: #424242; mso-ansi-language: EN-GB; mso-fareast-language: EN-GB;%22%3EEXTERNAL ADVERT WORDING%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/b%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 align=%22center%22 style=%22mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: center; background: white;%22%3E%3Cb%3E%3Cspan style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: #424242; mso-ansi-language: EN-GB; mso-fareast-language: EN-GB;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/b%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; background: white;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cb%3E%3Cspan style=%22font-family: Arial, sans-serif; color: rgb(66, 66, 66);%22%3ECRM Business Admin Analyst %26ndash; Spanish Bilingual%3C/span%3E%3C/b%3E%3C/span%3E%3Cspan style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: #424242; mso-ansi-language: EN-GB; mso-fareast-language: EN-GB;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; background: white;%22%3E%3Cb%3E%3Cspan style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: #424242; mso-ansi-language: EN-GB; mso-fareast-language: EN-GB;%22%3EDunton, Essex %3C/span%3E%3C/b%3E%3Cspan style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: #424242; mso-ansi-language: EN-GB; mso-fareast-language: EN-GB;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; background: white;%22%3E%3Cb%3E%3Cspan style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: #424242; mso-ansi-language: EN-GB; mso-fareast-language: EN-GB;%22%3ESalary %26ndash; Up to %26pound;37,260%3C/span%3E%3C/b%3E%3Cspan style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: #424242; mso-ansi-language: EN-GB; mso-fareast-language: EN-GB;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; background: white;%22%3E%3Cb%3E%3Cspan style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: #424242; mso-ansi-language: EN-GB; mso-fareast-language: EN-GB;%22%3EFull-time (40 hours/week | Monday to Friday | 8.30am to 5.00pm | flexibility required for international meetings.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/b%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; background: white;%22%3E%3Cb%3E%3Cspan style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: #424242; mso-ansi-language: EN-GB; mso-fareast-language: EN-GB;%22%3EMust be willing to travel regularly between UK and European sites (min once per month).%3C/span%3E%3C/b%3E%3Cspan style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: #424242; mso-ansi-language: EN-GB; mso-fareast-language: EN-GB;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 7.5pt;%22%3E%3Cb%3E%3Cspan style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: #424242; mso-ansi-language: EN-GB; mso-fareast-language: EN-GB;%22%3ENo sponsorship available %26ndash; applicants must have the right to work in the UK.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/b%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 7.5pt;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1; background: white;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 7.5pt;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1; background: white;%22%3EAt Percepta, %3C/span%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3Ewe bring first-class service across each market we support%3Cspan style=%22background: white;%22%3E. As %3Cb%3ESpanish Bilingual - CRM Business Admin Analyst at Dunton, %3C/b%3E%3C/span%3E%3Cstrong%3E%3Cspan style=%22font-family: %27Arial%27,sans-serif;%22%3EEssex%3C/span%3E%3C/strong%3E%3Cspan style=%22background: white;%22%3E, you%26rsquo;ll be a part of creating and delivering amazing customer experiences, while also enjoying%3C/span%3E the satisfaction of being part of a unique culture.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1; background: white;%22%3EWe are looking for a flexible, proactive, reliable and collaborative CRM Business Admin Analyst to become an integral part of the EU CRC Business Administration team, supporting users of Salesforce %26amp; GCCT across European CRC hubs. %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1; background: white;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3EWhat You%26rsquo;ll Be Doing:%3C/span%3E%3C/b%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3E%3Cbr style=%22mso-special-character: line-break;%22%3E%3C!-- [if !supportLineBreakNewLine]--%3E%3Cbr style=%22mso-special-character: line-break;%22%3E%3C!--[endif]--%3E%3Cspan style=%22background: white;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1; background: white;%22%3EThis role is bilingual in Spanish and English. This team will lead the deployment of the Salesforce CRM system across 5 hubs in 2025, whilst supporting the existing CRM. The CRM Business Admin Analyst, working with our client%26rsquo;s management, is responsible for post go live support for all European hubs, generating improvement needed to support the daily operational teams. They will also implement configuration updates to support operational changes across the European Contact centres in conjunction with the Pro Tech lead (IT).%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 7.5pt;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3E%3Cspan style=%22mso-spacerun: yes;%22%3E%26nbsp;%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 7.5pt;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3EDuring a Typical Day, You%26rsquo;ll:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/b%3E%3C/p%3E%0A%3Cp class=%22MsoHeader%22 style=%22margin: 0cm; tab-stops: 36.0pt center 216.0pt right 432.0pt;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; mso-bidi-font-family: Arial;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EProvide support for users of the current CRM %26ndash; GCCT %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EConfigure permissions for Salesforce users for each hub%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EPerform users%26rsquo; administration (the individual will have a European role and European permissions)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EBuild Salesforce dashboards and create reports for agents, team leads and supervisors to support Operations%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EPerform initial triage of agent queries/incidents to address where possible or raise incident tickets for Salesforce support team engagement (through JIRA)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EEscalate systemic issues as appropriate to Pro Tech/our client%26rsquo;s management for resolution %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EWork with Pro Tech support team and agents to analyse errors or unexpected system behaviour%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EProvide feedback to QA and Training to improve agent knowledge and system usage%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EPerform UAT %26amp; smoke testing of new functionality or system changes%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EProvide Operations and management with data extracts and analysis%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EAct as a liaison between Operations and the Salesforce team to define changes to system requirements%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EWork closely with the Learning and Development team to build training in new functionality or system changes%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EPartner with Salesforce dedicated trainer to provide guidance and support to agents in use of the Salesforce application %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3ESupport Salesforce AFR process and access to legacy CRM data on request %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EWork hand in hand with counterpart to cover the needs of all hubs %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 7.5pt;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/b%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 7.5pt;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3EWhat You Bring to the Role:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/b%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EFluent in written and verbal Spanish %26amp; English (Professional)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EUndergraduate University degree or relevant experience%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3ESalesforce accredited desirable%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EExtensive (mid-level) experience as an administrator and data analyst across multiple CRM%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3ESalesforce experience preferred, but not essential if extensive experience with other CRM systems can be demonstrated%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EJira experience preferred, but not essential if experience with other IT ticketing systems can be demonstrated%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EDemonstrated knowledge and experience across multiple CRM %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EAbility to articulate user needs and to communicate with developers as required. %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EQuick thinker and ability to take initiative%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EIT literate (including IT ticketing system such as Rally or Jira)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EKnowledge of EU Contact Centre processes%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EGood problem solving and analytical skills%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EOrganised and able to navigate through multiple requests across several communication channels (Teams, Slack, Webex etc.)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EAbility to work in a team environment as well as autonomously%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EGood communication skills%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 7.5pt;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3EOther%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/b%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3ECore Hours will be EU%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EAble to work to a flexible schedule; may be required to attend US time zone meetings which fall outside of core EU CRC hours%3Cspan style=%22mso-spacerun: yes;%22%3E%26nbsp; %3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EAble to work remotely/hybrid%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 7.5pt;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/b%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 7.5pt;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3EWhat You Can Expect:%3C/span%3E%3C/b%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3E25 days Annual leave to start, increases by 1 day on anniversary of start date for the first 5 years, meaning a potential maximum of 30 days annual leave plus bank holidays. %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3ELife Assurance 4 x annual salary%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EContributory pension scheme%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EPrivate Medical Insurance%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EComprehensive travel insurance for you and family in line with Scheme rules%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EDiscounted dental scheme%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EDiscounts on brand new vehicles %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22line-height: 115%;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EEmployee Assistance Program (EAP)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp class=%22MsoNormal%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/b%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 7.5pt;%22%3E%3Cb%3E%3Cu%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3EAbout Percepta%3C/span%3E%3C/u%3E%3C/b%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3E%26nbsp;%3C/span%3E%3C/b%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3E%3Cbr%3EEstablished in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.%26nbsp;Our values are the heartbeat of our organization, and we live, breathe, and play by them%26nbsp;%3Ci%3E%3Cu%3Eevery%3C/u%3E%3C/i%3E%26nbsp;%3Ci%3E%3Cu%3Eday%3C/u%3E%3C/i%3E. As a Percepta team member, you can expect:%26nbsp;%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-top: 12.0pt; mso-margin-bottom-alt: auto;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3ECulture of Service%3C/span%3E%3C/b%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3E%26nbsp;%26ndash; to be treated like you are the customer from day one%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-top: 12.0pt; mso-margin-bottom-alt: auto;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3ETeamwork%3Ci%3E%26nbsp;%3C/i%3E%3C/span%3E%3C/b%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3E%26ndash; belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-top: 12.0pt; mso-margin-bottom-alt: auto;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3ERespect%3Ci%3E%26nbsp;%3C/i%3E%3C/span%3E%3C/b%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3E%26ndash; a team that is accountable, dependable and gives you their full attention%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-top: 12.0pt; mso-margin-bottom-alt: auto;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3EProactive%3Ci%3E%26nbsp;%3C/i%3E%3C/span%3E%3C/b%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3E%26ndash; to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-top: 12.0pt; mso-margin-bottom-alt: auto;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3ECareer%3C/span%3E%3C/b%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3E%26nbsp;%3Cb%3EGrowth%3C/b%3E %26ndash; lots of learning opportunities for aspiring minds%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3EDiversity%3C/span%3E%3C/b%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3E%26nbsp;%26ndash; be a part of our growing diverse and community-minded organization that is all about having fun!%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;%22%3E%3Cb%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3ECompetitive Compensation%3C/span%3E%3C/b%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3E%26nbsp;%26ndash; we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 11.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;%22%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 8.0pt; font-family: %27Arial%27,sans-serif; color: black; mso-themecolor: text1;%22%3E#LI-Hybrid%3C/span%3E%3Ci%3E%3Cspan lang=%22EN-US%22 style=%22font-size: 8.0pt; font-family: %27Arial%27,sans-serif; color: #555555; background: white;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/p%3E Jetzt bewerben