Hybrid Engagement Manager bei ExlService Philippines, Inc.

Role Title: Insurance Data Analytics Engagement Manager/ Senior Engagement Manager

BU/Segment: Analytics

Location:   London, United Kingdom (Flexible hybrid working) 

Employment Type: Permanent

Summary of the role:

We are currently seeking an Insurance Data Analytics Engagement Manager to join our team. As an Analytics Engagement Manager, you will play a vital role in developing and nurturing new business opportunities; managing projects and accounts for our insurance clients; ensuring the seamless implementation and integration of data management and analytics solutions while fostering long-lasting relationships.

As part of your duties, you will be responsible for:

• Business Development: Conduct market and account analysis to identify potential business opportunities, market trends, and competitive intelligence. Identify opportunities for growth through increased penetration of existing and new product offerings, competitive displacement, and process improvement within portfolio.
• Account Management: Work with large existing Personal and Commercial lines insurance and broker accounts, understanding their analytics, data management & cloud related needs and challenges. Invest time in developing a deep understanding of the client's strategy and critical business challenges and map this to a detailed account plan to expand existing services.
• Use case Delivery: Lead dual-shore teams to deliver targeted analytical use cases and projects in functional areas like Claims, Underwriting, Marketing, Sales and Services, Operations, Finance and Actuarial
• Analytics Solutions: Work closely with our technical & architecture teams to understand, build and present analytics solutions tailored to each client's requirements. 
• Technology Expertise: Stay up to date with the latest advancements in Analytics, Gen AI, data management technologies and industry trends. Utilize this knowledge to showcase the benefits and competitive advantages of our data offerings to clients.
• Team Collaboration: Collaborate with colleagues in different departments, including sales, marketing, product development, and customer support, to foster a cohesive and customer-focused approach to our solutions. Collaborate in an agile mode with dual shore teams to 
• Relationship Building: Build and nurture a strong network and connect with Heads of Business Functions, Data & Analytics Directors and other data analytics professionals in the assigned insurance client portfolio.
• Thought-Leadership: Represent the company as a subject matter expert in data management and analytics during industry events, conferences, and webinars. Contribute to thought leadership materials and establish the company's position as a leader in the field.

Qualifications and experience we consider to be essential for the role:

• Demonstrated experience of working with consulting or suppliers into Tier 1 Insurance accounts, with a proven track record spanning 8-14 years.
• Experience of working with insurance clients in UK market (General Insurance - personal line, commercial, specialty and London market insurer or Life Insurance)
• Specialization in Analytics/Data Management/ Cloud enablement/Generative AI, possessing the expertise to streamline analytics and data-related processes and ensure data quality and security.
• Familiarity with Cloud technologies and their application in analytics and data management processes.
• Familiarity with Insurance Policy and Claim Data, Underwriting and Pricing processes, Analytics and Digital Operations within insurance carriers and brokers.
• Mature understanding of underwriting, and claim principles, cost drivers and appreciation of the changing insurance data and technology landscape.

As part of a leading global analytics and digital solutions company, you can look forward to:

• A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
• EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories.
• At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.
• As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
• EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).
• At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.

To be considered for this role, you must already be eligible to work in the United Kingdom.