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Description

Join Mercier Consultancy MD as a German Travel Consultant with Hospitality Experience and take your career to new heights while enjoying the flexibility of remote work from beautiful Greece! In this role, you will leverage your hospitality background to provide exceptional service to German-speaking clients, helping them create unforgettable travel experiences.

Key Responsibilities

• Interact with German-speaking clients via various channels to assist with travel inquiries, bookings, and customer support.
• Utilize your hospitality experience to offer personalized advice on travel packages, accommodations, and unique experiences.
• Create tailored travel itineraries that capture clients’ preferences and desired experiences.
• Effectively address customer complaints and resolve issues with professionalism and care.
• Document client interactions and maintain accurate records in our CRM system for effective follow-up.
• Stay current on travel trends and destination information to provide insightful recommendations to clients.

Requirements

• Fluency in German (both written and spoken); proficiency in English is an asset.
• Previous experience in travel consulting, hospitality, or customer service is required.
• A strong passion for travel and a comprehensive knowledge of various global destinations.
• Exceptional communication and interpersonal skills with a focus on delivering excellent customer service.
• Ability to handle customer issues with effective, timely solutions.
• Proficient in using CRM systems and standard office software applications.
• Self-motivated and capable of working efficiently in a remote environment.
• Enthusiastic about the opportunity to work in a remote role while enjoying the culture and lifestyle of Greece.

Benefits

1. Competitive Monthly
2. Monthly Performance Bonus
3. Fully Paid Training
4. Health Insurance
5. 2 Extra Salaries Per Year
6. And Much More...