- Junior
- Escritório em Kalamazoo
ABOUT US:
We are a nationally ranked, safety-focused, and talent-driven organization focused on delivering project management services through tailored delivery models. Our strength is our ability to match a delivery model to specific project needs, making the construction process feel easy.
Our foundation is built on our people, culture, and values. Our teammates come first. We support each other through successes and failures and respect each other's ideas and opinions. We are a people-first company. We know there is always a way to do it better, so we seek and nurture curious minds with a desire to solve problems and move forward by being creative and curious together. We celebrate each other's successes and acknowledge hard work because we know our people are the backbone of our success. #StrongerTogether!
Leading with safety is our no. 1 priority. We believe it is a fundamental human right to have a safe workplace, so we dedicate ourselves to creating safe environments for our people and everyone we do business with.
In addition to a positive atmosphere, a happy, healthy, and supportive work environment is especially important. Upon joining CSM Group, we will provide you with a robust onboarding program to expose you to broad aspects of the organization by meeting with operations, business leaders, and peers to better understand how we operate.
SUMMARY:
The Information Technology Field Engineer provides technical assistance to clients and teammates with service concentration on jobsite/field support. This position helps teammates with the use of computer hardware, networks, cameras, printers, and software platforms. The Field Information Technology Technician interacts frequently with clients to provide solutions and direction involving IT facilitation on the jobsite. May assist the IT Field Engineer on field projects. The Field Information Technology Technician reports to the Field IT Engineer, who outlines job priorities and IT-specific projects.
This is an FLSA salaried-exempt position.
INDUSTRY: IT
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Jobsite setup (15%)
- Coordinates with Field IT Engineer for preparation of upcoming jobsite setups
- Order equipment needed.
- Sets up IT equipment on the jobsite, which includes a workstation, conference station, internet/network, printer, and camera installation.
- Jobsite support and decommission (40%)
- Coordinates with the Field IT Engineer for the preparation of upcoming jobsite decommissioning
- Pulls IT equipment off the jobsite.
- Notifies IT Manager of any services that are now ready to close (Internet, camera)
- IT Inventory (25%)
- Maintains a database to keep track of all computer hardware through id tags, serial numbers, location, and clients.
- Organizes and maintains all IT equipment inventory both in office and storage.
- Helpdesk (10%)
- Monitors Spiceworks/Comodo and ensures tickets are assigned, addressed, and closed promptly with emphasis on tickets deriving from the field/jobsites.
- Works with corporate and field users with software and hardware
- Follows up with clients and teammates on solutions that were recommended/performed.
- Education/Certification (10%)
- CompTIA certification path starting with A+
- Establishes a path for a college degree with an emphasis in Computer Science/Engineering or Information Technology
Performs other related duties as assigned.
COMPETENCY REQUIREMENTS:
- Action Oriented
- You readily take action on challenges without unnecessary planning.
- You identify and seize new opportunities.
- You display a can-do attitude in good and bad times.
- You step up to handle tough issues.
- Collaborates
- You work cooperatively with others across the organization to achieve shared objectives.
- You represent your own interests while being fair to others and their interests.
- You credit others for their contributions and accomplishments.
- You partner with others to get work done.
- You gain trust and support of others.
- Communicates Effectively
- You are effective in a variety of communication settings: 1:1, small and large groups, or among diverse styles and position levels.
- You attentively listen to others.
You adjust to fit the audience and the message. - You provide timely and helpful information to others across the project team and organization.
- You encourage the open expression of diverse ideas and opinions.
- Interpersonal Savvy
- You relate comfortably with people across levels, functions, and cultures.
- You act with diplomacy and tact.
- You build rapport in an open, friendly, and accepting way.
- You build constructive relationships with people both similar and different than you.
- You pick up on interpersonal and group dynamics.
- You can diffuse even high-tension situations comfortably.
- Situational Adaptability
- You pick up on situational cues and adjust in the moment.
- You readily adapt personal, interpersonal, and leadership behavior.
- You understand that different situations may call for different approaches.
- You can act differently depending on the circumstances.
MINIMUM REQUIREMENTS:
- GED with some college or plans to attend college
- Experience in the field or on construction jobsites
BENEFITS FOR THIS POSITION INCLUDE BUT NOT LIMITED TO:
- Medical, Dental & Vision Package
- Eligibility begins on the date of hire
- Telemedicine is included in the benefit package at no additional charge to the employee
- The company provided annual HSA contributions
- Dependent care FSA, Medical FSA, Limited care FSA
- Paid Time Off
- 15 days' pay year
- Regularly scheduled, full-time employees begin accruing PTO from their start date of hire, with increases occurring after designated years of service. Employees can accrue a maximum of 1.5 times the annual accrual amount.
- Holiday Pay
- 6 Paid U.S. Holidays
- 2 Paid Floating Holidays
- Employees hired on or after July 1 will receive 1 Floating holiday that year.
- Retirement Savings Plan 401(k)
- Employees have the option to contribute to Traditional and/or Roth 401(k) plans.
- Company 401(k) Matching Contributions
- Individual & group learning sessions on portfolio planning
- 100% vesting after 3 years of service
- Bi-weekly cell phone stipend
- Employer Paid Enhanced Employee Assistance Program (EAP)
- Including but not limited to: Emotional well-being, family and relationships, legal and financial matters, healthy lifestyles, work and life transitions
- Access to EAP professionals 24 hours a day, seven days a week
- 3 face-to-face sessions with a counselor (per area of support per household per calendar year)
- Service includes eligible dependents
- Personal, competency-based development program to assist in future career growth
- Wellness Program
- Paid Parental Leave Policy: Maternal, Paternal & Adoption
- Company Paid Short and Long-Term Disability Insurance
- Optional Term Life and AD&D Insurance
- Annual apparel allotment
- Corporate and Community Events
Physical Demands & Work Environment – Jobsite
The physical demands & work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please reach out to People Operations should you require such accommodation(s).
While performing this job, the employee may be regularly required to drive to and from the jobsites/assigned locations, sit, walk, stand, talk, hear, and smell. A major portion of the employees’ tasks require extensive walking around the jobsite, including active construction areas. The employee is required to traverse uneven terrain and work from ladders, scaffolds, and other structures, as well as work at variable heights. The employee is frequently required to use hands to handle tools, controls, and for fine motor coordination like computer work. The employee is occasionally required to reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch, and/or crawl. The employee must also occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
For Field positions, while performing this job, the employee must frequently inspect the project site and may be exposed to ongoing construction activities, vibrations, noise, and various outside weather conditions (in all seasons). Work environment involves moderate risks which may require safety precautions. The noise level in the work environment may range from quiet to loud. The proper use of Personnel Protective Equipment (including but not limited to safety boots, hardhat, and protective eyewear) is required on the jobsite. This Position Description reflects the position’s essential functions and does not prescribe or restrict the tasks that may be assigned.
CSM Group is an Equal Opportunity Employer (EOE). We celebrate diversity and invite all qualified applicants to apply without fear of judgement and pledge to not discriminate against individuals because of their race, color, religion, sexual orientation, national origin, gender or gender identity, pregnancy, physical or mental disability, veteran status, age, or any other status protected under applicable laws.
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