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Description

German Speaking Travel Support Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class career opportunities. We specialize in placing professionals in high-impact roles, helping candidates excel in the global job market while ensuring seamless transitions for international placements.

Job Overview

We are currently seeking a motivated professional for a German Speaking Travel Support Advisor position in Bulgaria. This role is perfect for someone passionate about the travel industry who wants to provide exceptional customer experiences while living in a vibrant, international hub, with the support of our full relocation package for all successful applicants.

Key Responsibilities

• Manage end-to-end customer inquiries regarding travel bookings, cancellations, and modifications.
• Provide expert consultation and support for travelers navigating complex flight or accommodation itineraries.
• Resolve travel-related issues with empathy, efficiency, and a solution-oriented mindset.
• Maintain accurate records of customer interactions within our industry-leading travel management systems.
• Collaborate with global travel partners to ensure high-quality service delivery for our German-speaking clientele.
• Contribute to team success by meeting and exceeding KPIs related to service quality and response times.
• Stay updated on international travel regulations and company policies to provide accurate, real-time advice.

Requirements

• Native or fluent German (spoken and written).
• Valid EU passport (mandatory for this vacancy).
• Previous experience in the travel, tourism, or customer service sector is considered a significant advantage.
• Exceptional communication skills and a passion for helping others in the travel industry.
• Ability to work effectively in an on-site office environment in Sofia, Bulgaria.
• Comfortable working with digital travel reservation platforms and multi-channel communication tools.

Benefits

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure your success in the German Speaking Travel Support Advisor position in Bulgaria.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) included for international candidates.
• Monthly Performance Bonus.
• €1,500 Signing Bonus (one-time) for all new hires.
• Opportunities for growth within one of the most sought-after German-speaking jobs in Europe.

Life in Bulgaria

Bulgaria offers a unique blend of rich history, modern city living, and breathtaking nature. As a professional pursuing jobs in Bulgaria, you will enjoy a high quality of life with a significantly lower cost of living compared to Western Europe. The weather is delightful, with sunny summers and snowy winters, making Bulgaria a wonderful destination to expand your career while exploring new landscapes.

Sofia, the capital, is a bustling international center that is perfect for those seeking German-speaking jobs in a vibrant setting. From world-class dining and a booming café culture to affordable, high-quality housing, your relocation to Bulgaria will be both professionally rewarding and personally enriching. We look forward to helping you start your new journey in beautiful Bulgaria.

How to Apply

Are you ready to elevate your career? Click "Apply Now" to submit your application for the German Speaking Travel Support Advisor position in Bulgaria. Our team at Mercier Consultancy Group is eager to review your credentials and guide you through the process of securing one of the best available German-speaking jobs in the industry today.