Service-design Lavoro a distanza e a domicilio ∙ Pagina 115

Description

Key Responsibilities

User Experience Design

• Conduct user research, stakeholder interviews, and usability assessments.
• Analyze user journeys, workflows, and pain points to identify improvement opportunities.
• Create personas, journey maps, information architecture, and task flows.
• Define end-to-end user experiences aligned with business objectives.

User Interface Design

• Design wireframes, mockups, and high-fidelity prototypes.
• Create intuitive, responsive, and accessible user interfaces.
• Develop and maintain design standards, style guides, and reusable design components.
• Ensure consistency across web and mobile platforms.

Collaboration & Delivery

• Partner with Product Managers, Business Analysts, and Engineering teams throughout the product lifecycle.
• Participate in Agile ceremonies and support product discovery activities.
• Translate business requirements into design specifications for development teams.
• Review implementations to ensure adherence to approved designs.

Research & Validation

• Conduct usability testing and gather user feedback.
• Analyze data and user behavior to drive continuous improvements.
• Validate design solutions through prototypes and testing.
• Monitor industry trends and emerging UX practices.

Accessibility & Quality

• Ensure solutions comply with accessibility standards (WCAG).
• Advocate for inclusive and user-centered design practices.
• Support design reviews and quality assurance activities.
• Promote performance, usability, and customer experience best practices.

Required Qualifications

• Bachelor's degree in Human-Computer Interaction, Design, Computer Science, or related field.
• 10+ years of UI/UX design experience for enterprise web or mobile applications.
• Strong portfolio demonstrating end-to-end UX and UI design work.
• Proficiency with Figma, Adobe XD, Sketch, or similar design tools.
• Experience creating wireframes, prototypes, user journeys, and design systems.
• Solid understanding of accessibility, responsive design, and usability principles.
• Strong communication and stakeholder management skills.
• Experience working in Agile/Scrum environments.

Preferred Qualifications

• Experience designing financial services, fintech, or enterprise applications.
• Familiarity with Design Systems and Component Libraries.
• Understanding of Micro Frontend (MFE) architecture and modern web technologies.
• Knowledge of HTML, CSS, JavaScript, Angular, or React.
• Experience with user analytics and A/B testing.

Key Skills

• User Research
• Interaction Design
• Visual Design
• Wireframing & Prototyping
• Information Architecture
• Design Thinking
• Usability Testing
• Accessibility (WCAG)
• Responsive Design
• Design Systems
• Stakeholder Management
• Agile Delivery

Success Measures

• Improved application usability and adoption
• Reduced user friction and support requests
• Increased customer satisfaction scores
• Consistent design standards across products
• Timely delivery of high-quality design artifacts
• Positive feedback from stakeholders and end users