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Company Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description

The Data Processing Specialist will be part of a fast-paced team dedicated to delivering high quality insight at the market level. Our collaborative teams deliver customized data that enables clients to optimize their advertising campaigns, advise their own clients on effective advertising spend, and help them discover innovative ways to reach their customers. 

Our Data Processing Specialists use their understanding of the Nielsen Scarborough methodology to readily identify discrepancies, investigate and escalate issues, collaborate with other teams for assistance, and develop efficient solutions. 

You will be part of a group of dedicated professionals with a remarkable 50-year legacy of excellence in delivering impactful local surveys to our clients. As a member of our team, you will contribute to this rich history of success, leveraging your expertise to help shape the future of market research.

Qualifications

RESPONSIBILITIES:

• Responsible for daily production of specific Scarborough key services with on time and accurate delivery to downstream processes. Ensures surveys and processes are set up for each release. Maintains oversight of job status for various data delivery points.  
• Creates and executes macros in Microsoft Excel to check a wide range of survey data for accuracy and quality.
• Communicates with outside vendors, ensuring a seamless line of communication. Takes responsibility for notifying vendors of data changes and explaining root causes as well as impacts.
• Monitors job status for various data delivery points, proactively identifies potential delays and ensures timely communication of delivery risks to all downstream teams. Manages multiple projects/services simultaneously and adapts to reprioritization as necessary.
• Executes quality control measures to ensure processes and tasks are running error free. Checks and trends data for accuracy. Researches and analyzes data discrepancies and collaborates with other team members, managers, or App Dev teams as needed to ensure timely and accurate delivery to all downstream processes. 
• Participates with the Software Testing team to conduct system tests as needed, keeping records of all tests performed including dates, description of test(s), and sample data sets utilized in testing. 
• Creates internal documentation for new processes, reviews and updates existing documentations/check lists for processes performed in their area for accuracy. Participates in cross training sessions for team members to support procedural accuracy and strengthen team resilience through effective knowledge sharing, and build sufficient coverage during absences and peak periods. 
• Monitors the performance of proprietary Scarborough data-processing applications and suggests improvements to increase functionality and ease-of-use.
• Collaborates with and supports other team members by assisting with workload and responsibilities as needed to help the team meet goals.

Additional Information

REQUIREMENTS/SKILLS:

• Bachelor’s Degree or higher in Commerce, Computer Science or a related field. 
• QA Testing experience preferred
• 2+ years of Media Research experience
• Familiarity with US geography, retail industry and media landscape
• Strong organizational skills with excellent attention to detail
• Proficient in Google Workspace or Microsoft Office Suite 
• Strong English language oral and written communication skills  
• Ability to work independently as well as in a team environment
• Effective at collaborating on multiple projects
• Effective time and task management abilities
• Capacity for logical analysis
• Knowledge of Market Research and Marketing a plus

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.