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Description

Are you a German speaker who enjoys helping customers and providing excellent service?

We are looking for German-speaking Rent-a-Car Consultants to join our international teams in Sofia, Bulgaria.

In this role, you will assist German-speaking customers with car rental inquiries, reservations, and support requests. You will help customers throughout their rental journey by providing accurate information and finding the best solutions for their needs.

This is a great opportunity for candidates who enjoy communication, problem-solving, and working in an international environment.

Key Responsibilities

• Provide customer support to German-speaking customers regarding car rental services.
• Assist with reservations, modifications, cancellations, and general inquiries.
• Provide information about rental policies, vehicles, and services.
• Resolve customer issues professionally and efficiently.
• Document customer interactions accurately.
• Ensure a high level of customer satisfaction.

Requirements

• Native or fluent German (C1/C2 level).
• Good English skills.
• Strong communication and customer service skills.
• Problem-solving mindset and attention to detail.
• Comfortable working with computer systems.
• Willingness to relocate to Sofia, Bulgaria, or already living in Bulgaria.
• Previous experience in customer service, travel, or hospitality is an advantage.

Benefits

• Competitive monthly salary.
• Relocation package for candidates moving to Sofia, Bulgaria.
• Paid training and full onboarding support.
• Health Insurance.
• International working environment with colleagues from around the world.
• Career growth and development opportunities.
• Modern office environment in Sofia.
• Supportive and multicultural team.
• Opportunity to work with globally recognized brands.
• And many other benefits!