About Highradius
HighRadius provides a single Agentic AI platform for the Office of the CFO. It integrates 180+ agents that orchestrate end-to-end processes across Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. HighRadius guarantees operational KPI improvements by mapping them to specific agents on the platform. With a 3-6 month go-live period, HighRadius drives value creation at 1300+ enterprises such as 3M, Unilever, Bristol-Myers Squibb Company, Red Bull, Lufthansa, and more. HighRadius has been consistently recognized as a market leader by Gartner, IDC, and Forrester.
Job description
Role: Associate Director/Director mid-market Consulting
Summary:
This incumbent will play a key leadership role on the consulting team by building effective client relationships, managing multiple complex projects to completion and developing a high performing team. This role will be a trusted adviser to our customers to deliver the highest customer satisfaction. The ideal candidate will thrive in a fast-paced environment and is able to continually improve our methodology and develop best in class processes. S/he will be a dynamic leader that fosters a collaborative environment and has a track record of rallying teams to success.
This is a highly visible and complex role since the candidate will be the senior point of contact and work with executives and users across the entire organization. The successful candidate must be a strong leader, extremely well organized, detail-oriented, quality-minded and possess excellent written and verbal communication skills.
Responsibilities:
- Manage a portfolio of up to 10-15 business transformation enterprise projects or couple of strategic engagements of varying complexity at any given time.
- Lead the implementation services & consulting for assigned clients
- Implementation scoping, estimating and contract reviews
- Work with cross departments (sales, product management, customer value, infrastructure) to be able To come up with solutions which help provide value to clients
- Build strong relationships with senior client stakeholders of fortune 1000 companies
- Manage project resources including project managers, solution architects, and consultants
- Manage project issues/risks and client expectations and escalate as needed
- Assist in building playbooks and benchmarks from completed projects
- Understanding of business processes and system architecture
- Arranging and conducting initial executive and CXO discussions and positioning meetings
Desired Experience:
- Bachelor's degree required
- Professional services director/ project manager / practice head / sr. Director for 3+ years
- 12+ years of progressive consulting project management experience
- Experience in functional or technical roles in implementation of large ERP systems is a plus
- Independent thinking with keen problem solving skills
- Ability to adapt to changing schedules and multiple work plans
- High organization and prioritization skills
- Excellent verbal, written and interpersonal skills
- Willingness to take hands-on approach to managing client needs and troubled engagements
Skills and Requirements:
- Very strong stakeholder management ski ls with flair to establish staring relationship and influence decision making with client execs based out of NA/EMEA
- Strong program management ski ls with ability to zoom in/zoom out of engagements based on portfolio reviews and program risk
- Passionate about building teams, talent identification and hiring externally to help build a strong future consulting foundation
- Excellent team management and collaboration ski ls with special emphasis on establishing personal rapport with his/her team
- Proven problem solving, risk mitigation and analytical skills
- Ability to handle high pressure situations
- Strong ownership to drive the projects from start to finish with maximum client delight
