What’s CrowdRiff?
Good visuals are appealing to the eye, but great visuals tell stories that reignite your desire to discover, spark your creative imagination and even influence what we buy, eat, and do. That’s why CrowdRiff exists: to empower destination marketers to showcase their unique destinations through powerful visual storytelling solutions.
✨ CrowdRiff is built around the idea of pushing the boundaries of exploration; and our dedication to finding experiences that feel more authentic and undiscovered make us who we are. We like to think of ourselves as modern-day explorers, who believe in taking action now and thrive in an open, challenging, and encouraging environment.
Our team is a quirky and diverse crew that has one thing in common: our love for great visuals. Picture this. You will contribute to amplifying unique travel experiences like scuba diving in Tahiti 🌊, exploring Napa’s wine country🥂, bungee jumping in Queenstown 🤩and much more while having access to some of our amazing travel perks that allow you to immerse yourselves in local communities and culture.
At CrowdRiff, you have the freedom, autonomy, and resources to set the course of your own future along with an incredible crew. We understand that to feel empowered and to keep forging new paths professionally and personally, we need to pull out all the stops. That’s why we take a proactive approach and set not only professional but also personal goals for all CrowdRiffers. To make this possible, we offer opportunities related to training, tuition, conferences, workshops, or anything else that will help you achieve your goals under our ‘DevDollars’ program.
Every day, we work across departments, time zones, and even oceans to reach our goals and delight our customers - all while being remote. If you are looking to make travel an incredible experience today, and for future generations, and are passionate about visuals & tech, you’re just our type. 💯
Your Role: Senior Field Marketing Manager
CrowdRiff partners with destination marketing organizations, an industry built on relationships, and one that gathers at annual conventions, state conferences, and regional events. This role owns how we show up there: the go/no-go call, the booth, the outreach around it, and the report that says whether it paid off. Most of our growth comes from customers we already have, so a good share of this is deepening relationships rather than chasing new logos.
We care a lot about taste and experience (no tables of branded stress balls 🫠). We'd rather spend the budget on one thing people remember than five hundred things that get left in a hotel room.
You'll travel, but not every other week. Much of this job is setting other people up to represent us well, then making sure the follow-up actually happens. Between events, the focus shifts to high-touch account campaigns. Same instincts, smaller rooms.
What you'll do:
- Own the event portfolio: evaluate opportunities and turn company goals into an event strategy that drives pipeline, expansion, and retention.
- Design the experience, then execute it: concept and build booths and activations people remember, and run the on-site logistics end to end.
- Set the team up to represent us well: decide who attends, prep them, and make sure what they gather on-site lands in HubSpot and gets followed up on.
- Run the demand engine around each event: pre-event outreach, meeting booking, and post-event follow-up in HubSpot, coordinated with Account Management.
- Report on performance: spend, meetings, pipeline, expansion, and revenue per event, plus the quarterly rollup.
- Execute high-touch ABM campaigns: dinners, small-format gatherings, and one-to-few experiences for target accounts, shaped together with the Head of Marketing.
- Manage vendor and organizer relationships: negotiate sponsorships and hold the fabrication/print/freight bench accountable.
- Own our owned events: customer receptions, dinners, webinars, and other first-party activations.
- Manage the budget: forecast the events and field marketing line and make the tradeoff calls inside it.
Ideally, you'll have:
- Ideas and collaboration: Brings ideas rather than waiting for a brief, and builds well on other people's.
- Taste and experience design: Has a real point of view on materials, print, and space — and would rather fund one thing people talk about than 500 they throw away.
- Events execution: 5–7 years running large-scale events with full portfolio ownership; calm and decisive on-site; good at getting other people ready to represent us.
- HubSpot: Hands-on — lists, workflows, campaigns, attribution, reporting, no hand-holding required.
- AI fluency: Uses Claude or similar daily, and knows where output needs a human check.
- ABM and campaign execution: Has run real-world, high-touch account programs — not just email sequences — including plays built for existing customers, not just prospects.
- Marketing and analysis: Writes clean on-brand copy, is comfortable with a budget, and is curious about how destination marketing actually works.
- This is a remote role open to candidates based in Canada and legally authorized to work in Canada.
Nice to have:
• Experience marketing to DMOs, tourism boards, or travel/hospitality. A portfolio of booths or activations you've designed. Background in experiential, brand, or environmental design.
Why CrowdRiff?
At CrowdRiff, we don’t just believe in wow-ing our customers, but also our employees. That’s why, in addition to your competitive salary and benefits plan, we offer perks like:
Well-being & growth:
🍼 Parental leave
📚 Extended learning and development opportunities through our DevDollars program
💰 Equity incentives
Flexibility at work:
☀️ Feel-Good Fridays:Enjoy a half-day off every other Friday in summer
🗓️ No-meeting Fridays year-round
💻 Flexible work hours
🎉 Regular team socials & team events
Travel:
⛱ Up to 8 weeks of vacation
💲 Up to $3000 towards your next trip
We use AI tools to help support parts of our interview process and improve the candidate experience.
Upon request, CrowdRiff will provide job applicants with any accommodations they may require for the interview process, candidate assessments, and all other applicable steps within the recruitment and selection process. When requested, CrowdRiff will consult with the applicant to provide suitable accommodations.
CrowdRiff is proud to be a diverse and equal opportunity employer and as such does not discriminate on the basis of race, colour, religion, sex, national origins, age, sexual orientation, disability or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors.
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