Vendor Onboarding Helpdesk presso Paytm

We are seeking an experienced and dynamic Associate/Senior Associate – Vendor Onboarding to join our Procurement Operations team. The ideal candidate will have strong experience in Vendor Management, SAP MM, SaaS-based Procurement Platforms, MS Office, reporting, and stakeholder coordination. The role will be responsible for managing end-to-end vendor onboarding activities, coordinating with suppliers and internal stakeholders, ensuring compliance, and driving process efficiency through data analysis and reporting.

Vendor Onboarding & Management

 Manage end-to-end vendor onboarding processes, including document

collection, verification, due diligence, and system registration.

 Coordinate with vendors through calls, emails, and meetings to ensure timely

completion of onboarding requirements.

 Ensure vendor master data accuracy and compliance with organizational

policies.

 Support vendor lifecycle management activities, including updates and

maintenance of vendor records.

SAP & Procurement Operations:

 Work extensively on SAP MM and SaaS-based procurement platforms for vendor

onboarding and master data management.

 Coordinate between procurement, finance, compliance, and business teams to

facilitate smooth onboarding.

 Resolve onboarding-related issues and provide operational support to

stakeholders.

Dashboard & Reporting

 Develop and maintain management dashboards, MIS reports, and performance

trackers using MS Excel and other reporting tools.

 Analyze onboarding metrics and generate actionable insights for management.

 Monitor onboarding turnaround times and identify opportunities for process

improvement.

Stakeholder Management

 Collaborate with internal business stakeholders to understand onboarding

requirements and provide timely support.

 Maintain strong relationships with vendors and internal teams.

 Ensure effective communication and follow-up with all stakeholders to achieve

onboarding targets.

Required Qualifications & Experience:

 Graduate/Postgraduate in Business Administration, Commerce, Supply Chain

Management, or related field.

 Minimum 2+ years of experience in Vendor Onboarding, Procurement

Operations, Supplier Management, or SAP MM.

 Hands-on experience with SAP MM and SaaS Procurement Platforms.

 Strong proficiency in MS Office, particularly Excel, PowerPoint, and reporting

tools.

 Experience in dashboard development, MIS reporting, and data analysis.

Key Skills:

 Vendor Onboarding & Supplier Management

 SAP MM

 SaaS Procurement Platforms

 Advanced MS Excel & MS Office

 Dashboard Development & Reporting

 Vendor Communication & Coordination

 Stakeholder Management

 Analytical & Problem-Solving Skills

 Process Improvement

 Time Management & Multitasking

Competencies:

 Excellent verbal and written communication skills.

 Strong relationship management and stakeholder engagement capabilities.

 Results-oriented with the ability to meet deadlines and manage multiple priorities.

 Ability to work effectively in a dynamic, fast-paced environment.

 High attention to detail and commitment to process compliance.

Preferred Experience

 Experience working in procurement shared services or vendor master

management environments.

 Exposure to compliance, audit, and supplier due diligence processes.

 Knowledge of procurement-to-pay (P2P) processes and vendor governance

frameworks.