Manager/SM– Procurement (Admin, HR & Insurance) presso Paytm

Role Overview:

The Procurement Manager / Senior Manager will be responsible for strategic

sourcing, vendor management, contract negotiations, and procurement operations across Administration, Human Resources, and Insurance categories. The role is responsible for delivering cost efficiencies, ensuring service quality, managing supplier risks, and supporting business objectives through effective procurement practices and stakeholder engagement.

Key Responsibilities:

1. Procurement & Category Management

 Lead procurement for Admin, HR, offsite events, travel, Insurance etc.

 Drive sourcing strategies, vendor selection, and commercial negotiations.

 Ensure timely PR-to-PO cycle management and adherence to procurement

policies.

2. E-Auction & Strategic Sourcing

 Plan and execute e-auctions/RFQs to drive competitive pricing and

transparency.

 Identify suitable categories for e-auctions and maximize cost savings.

 Analyze bid data and finalize vendors based on techno-commercial

evaluation.

3. Vendor Management & Development

 Identify, evaluate, and onboard new vendors.

 Maintain strong vendor relationships and monitor performance (SLAs/KPIs).

 Drive competitive bidding and cost benchmarking across categories.

4. Commercial & Contract Management

 Lead commercial negotiations to achieve cost savings and value optimization.

 Draft, review, and finalize contracts/agreements in coordination with legal

teams.

 Ensure compliance with organizational policies and audit requirements.

5. Stakeholder Management

 Collaborate with internal teams (Admin, HR, Business, Finance) to

understand requirements.

 Provide procurement advisory and ensure alignment with business objectives.

6. Process, ERP & Governance

 Manage end-to-end procurement lifecycle on ERP platforms (PR creation, PO

issuance etc).

 Monitor PR/PO aging and drive timely closures.

 Drive process improvements and automation initiatives.

Key Requirements:

 8–12+ years of relevant experience in procurement.

 Proven track record in negotiations and cost optimization.

 Good understanding of contract management and compliance.

 Strong analytical and stakeholder management skills.

Key Skills:

 Commercial Negotiation

 Vendor Management

 Contract Management

 Strategic Sourcing

 Stakeholder Management

 Cost Optimization

 Process Excellence

Key Relevant experience

Administration Procurement:

- Manage procurement and supplier relationships for:

- Facility management services

- Housekeeping, security, and manpower services

- Office supplies and stationery

- Travel and transportation services

- Guest house and accommodation services

- Cafeteria and catering services

- Office furniture and equipment

- Maintenance contracts (AMC)

- Utilities and infrastructure-related services

- Corporate events and employee services

HR Procurement:

- Manage sourcing and vendor relationships for:

- Recruitment agencies and staffing partners

- Learning and development programs

- Training and certification providers

- Employee engagement and wellness programs

- Background verification services

- HR technology platforms and software

- Payroll and outsourced HR services

- Assessment and talent management tools

- Event management and employee communication services

Insurance Procurement Management:

- Lead procurement and renewal of corporate insurance programs.

- Coordinate with brokers and insurers to obtain competitive coverage and pricing.

- Manage procurement of:

- Group Medical Insurance

- Group Personal Accident