eCommerce Operations Intern presso Full Stack Supply Co

Description

The Company

Full Stack Supply Co (FSSC) is a multi-brand group building a new era of outdoor sporting equipment brands that put people and the planet first.

Independent brands Faction Skis, United Shapes, and phaenom footwear share a commitment to catalyze the outdoor industry through award-winning product design and forward-thinking omnichannel distribution brought to life by expert teams in Europe, North America, and Asia sharing decades of experience. The group engages a global fanbase through in-house film productions and partners with other impact-driven organizations such as 1% for the Planet and Protect Our Winters.

The group is committed to incorporating sustainable practices across the business, inspiring activism and driving positive environmental and social change, using each independent brand as a platform to catalyze a more inclusive, equitable, and regenerative future for all.

The Role

Based in Le Chable, Valais, CH | Full time (100%) | From 1 Jul. 2026 until 30 Apr. 2027

We’re looking for an eCommerce Operations Intern to join our DTC team and support the day-to-day execution of our eCommerce business across multiple brands and markets.

This is a hands-on internship for someone who is organised, detail-oriented and interested in hour an eCommerce business runs day to day.

With the support of your manager and the wider eCommerce team, you will help keep our websites accurate, up to date and ready for key launches, campaigns and commercial moments. You will support product setup, site updates, merchandising implementation, QA checks, localisation, reporting and general eCommerce operations.

This role suits someone early in their career who wants to learn about digital commerce, site operations, merchandising and DTC execution in a fast-moving outdoor sports business.

Site operations and product setup:

• Support the day-to-day running of our eCommerce sites across brands and markets
• Help with product setup, page updates, collection maintenance, catalogue structure and general back-end site administration. You'll help keep our sites clear, accurate and operationally ready.

Site operations and product setup:

• Assist with digital merchandising updates in line with priorities set by the eCommerce team
• Support product launches, campaign pages, promotional setup, homepage updates, collection visibility and key seasonal moments
• Help ensure the right products, messages and campaign assets are reflected correctly on site

QA and customer experience checks

• Carry out QA checks on product pages, site updates, campaign changes, promotional mechanics and customer-facing journeys
• Test updates before launch, check for errors or inconsistencies and flag issues clearly to the wider team
• Help make sure the customer experience is smooth across devices, markets and site journeys

Localisation and content coordination

• Support translation and localisation updates across markets and languages
• Help ensure localised content, pricing, promotions and customer-facing information are correctly reflected across different territories

Reporting and operational support

• Support routine reports, trackers and operational updates for the eComm team
• Help maintain visibility around launches, promotions, site tasks and key execution points

Cross-functional coordination

• Work closely with the eComm team as well as Marketing, CX and Operations where site updates, launches or customer-facing changes require alignment
• Support a lean, fast-moving team by helping ensure day-to-day execution is accurate, timely and well organised

Requirements

We're looking for someone who is reliable, curious and careful with detail.

You should bring:

• Strong organisation and attention to detail
• An interest in eCommerce, digital operations and online merchandising
• Confidence working with and learning digital tools, especially Shopify, Shopify apps and related eCommerce tools
• Strong Excel or Google Sheets skills, including pivot tables and lookups
• Familiarity with reporting tools such as Looker, or a willingness to learn
• Basic HTML knowledge is a plus
• A structured, dependable and proactive way of working
• Good problem-spotting skills and the confidence to flag issues clearly
• The ability to manage multiple tasks carefully and follow through
• A collaborative mindset and willingness to work with different teams
• Awareness of the importance of accuracy across different markets, currencies and languages
• Fluent written and spoken English

Previous internship, part-time or project experience in eCommerce is a plus, but not essential

Benefits

• An energized and dynamic team within a fast-paced international environment
• Brands with strong identity and values that resonate with our fans and team members
• Swiss intern wage - ideal for post-grad students who want to get a foot in the outdoor sports industry
• A pair of Faction Skis or a United Shapes snowboard + set of clothes to wear and ride with pride.