Dispatcher, Transportation Services (2025-1442) presso Carewest

Position Status: Regular Full Time Location: Dr. Vernon Fanning Centre, Transport Client Bus Ops BW Hours: 77.50 FTE: 1.00 Shift: Days Shift Times: 0600-1415 Union: Non Union GSS Rate of Pay: 23.76 - 30.26 PCN: FANBODTS02

Reporting directly to the Site Manager, Fanning Centre, the Transportation Dispatcher is a supervisory position responsible for supporting the efficient operation of Transportation Services. This role requires a reliable, organized, and professional individual who will play a critical role in coordinating daily transportation activities, ensuring effective scheduling, maintaining clear communication with drivers, and supporting the timely delivery of services to clients and stakeholders.

- Coordinate and schedule daily transportation requests.

- Dispatch drivers and monitor routes to ensure timely arrivals and departures.

- Maintain clear and professional communication with drivers, site staff, and leadership.

- Respond to scheduling changes, delays, and urgent transportation needs.

- Track vehicle locations and adjust assignments as required.

- Maintain accurate records of trips, incidents, and service logs.

- Schedule vehicle maintenance

- Support compliance with safety policies, procedures, and regulatory requirements.

- Support driver training and on-going education and testing within the department

- Assist with reporting, data entry, and documentation as required.

- Graduation from Grade 12 or equivalent is required (post-secondary education in logistics, administration, or a related

field is an asset).

- Previous dispatch, transportation, logistics, or coordination experience preferred.

- Strong organizational and multitasking skills.

- Excellent verbal and written communication skills.

- Proficiency in Microsoft Office and scheduling software.

- Ability to remain calm and make sound decisions in a fast-paced environment.

- Knowledge of local geography is an asset.

- This position requires high attention to detail, initiative and the ability to work with minimal supervision.

- Excellent communication skills and a professional demeanor are required; Experience in a health care environment is an asset.

- Office based position with frequent phone and computer use.

- Occasional high-pressure situation requiring quick decision making.