Account Manager presso Denis Development

Description

The Account Manager at Denis Development plays a pivotal role in nurturing client relationships and ensuring the delivery of high-quality services. You will act as the primary point of contact for assigned accounts, managing their needs while advocating for your clients within the company. Your expertise in understanding client objectives will be essential in driving revenue growth and enhancing customer satisfaction.

Key responsibilities include developing and maintaining long-term client relationships, identifying opportunities for upselling and cross-selling services, and coordinating with internal teams to deliver exceptional solutions that meet client expectations.

Responsibilities:

• Serve as the primary liaison for assigned clients, maintaining excellent communication and rapport.
• Understand clients' needs and objectives to identify opportunities for additional services and solutions.
• Develop detailed project plans to track progress and ensure timely delivery of services.
• Collaborate with internal teams, including marketing and operations, to fulfill client expectations and provide seamless service.
• Monitor client accounts and manage budgets effectively to maximize profitability.
• Regularly report on account status and performance metrics to stakeholders.
• Address client inquiries and resolve issues promptly, ensuring a high level of satisfaction.

Requirements

Qualifications:

• Minimum of 3 years of experience in account management or a similar role.
• Proven track record of managing client relationships and meeting revenue targets.
• Exceptional communication and interpersonal skills.
• Strong analytical skills and the ability to interpret data to drive decision-making.
• Demonstrated experience in project management and ability to handle multiple projects simultaneously.
• Proficient in CRM software and Microsoft Office Suite.
• Ability to work independently as well as part of a team in a fast-paced environment.