German Speaking Guest Support - Travel | Work Remote In Greece - Paid Relocation presso Mercier Consultancy MD

Description

Join Mercier Consultancy MD as a German Speaking Guest Support specialist and enjoy the freedom of working remotely from beautiful Greece! As a key member of our guest support team, you'll provide exceptional assistance to German-speaking travelers, ensuring their trips to Greece are seamless and enjoyable. If you're passionate about travel, fluent in German, and ready for a new adventure, we invite you to apply!

Key Responsibilities

• Offer top-notch customer support to German-speaking guests via phone, email, and chat.
• Help guests with inquiries regarding travel itineraries, accommodation options, activities, and sightseeing opportunities.
• Address and resolve customer issues with urgency and care, ensuring high levels of guest satisfaction.
• Share valuable knowledge about Greece’s destinations, culture, and travel options.
• Maintain detailed records of guest interactions to improve service offerings and guest experiences.
• Collaborate with the internal team to coordinate effective solutions and services for guests.

Requirements

• Fluency in German (both spoken and written); English proficiency is highly desirable.
• Experience in customer service, ideally in the travel, tourism, or hospitality sectors.
• Excellent communication and interpersonal skills, with a strong commitment to guest satisfaction.
• Ability to manage multiple tasks efficiently in a dynamic environment.
• A good understanding of Greece and its tourism industry is a plus.
• A genuine love for travel and helping others shape their experiences.
• Must be able to work remotely while being available during specified support hours.
• Willingness to relocate to Greece (relocation costs covered by the company).

Benefits

1. Competitive Monthly
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...