Account Management / Global Supply Chain : Automation / Robotics / Physical AI at Agile Robots

Description

Agile Robots is a global leader in industrial and humanoid robotics, integrating advanced machine learning and robotic vision to redefine the future of work. Headquartered in Munich with a global workforce of 2,500+, we are now establishing our North American footprint. This is a rare opportunity to join as a foundational member of our US team, shaping the culture and operations of our Silicon Valley Headquarters.

The Role:  At Agile Robot, we aren't just building machines; we are deploying the next generation of AI-enabled automation and Physical AI. As an Account Management / Global Supply Chain  role, you will be the primary architect of our most critical relationships with customers and supply chain partners. Managing a portfolio of Fortune 100 customers across Big Tech, Automotive, and Manufacturing, you will own the end-to-end lifecycle from the first pitch to final deployment and execution.

You are the ‘Internal Champion’ —the bridge between our global engineering, operations teams and our clients’ visionary goals. Your mission is to ensure our solutions are delivered with precision, drive recurring revenue and negotiate complex enterprise agreements.

Requirements

Key Responsibilities

1. Strategic Account Leadership – Customer Engagement 

• Customer Relations Owner: Act as the primary point of contact for Fortune 100 stakeholders, ensuring customer delight through proactive engagement and technical alignment.
• Internal Advocacy: Marshal internal resources across departments, manage ambiguity, to ensure customer requests are prioritized and executed flawlessly.
• Growth Mindset: Identify opportunities to expand project scope, driving recurring revenue and deeper integration of Agile Robot solutions.

2. Commercial & Legal Strategy

• Deal Structuring: Develop comprehensive commercial proposals, managing cost-driver analysis and schedule commitments.
• Contract Negotiation: Lead the negotiation of Master Service Agreements (MSAs), Statements of Work (SOW), and Enterprise Agreements, partnering with internal and external legal counsel.
• Financial Oversight: Manage the full "Quote-to-Cash" process, ensuring timely commercial closures and payment follow-through.

3. Global Supply Chain & Project Execution

• Cross-Border Collaboration: Lead project management efforts alongside our global teams in Germany, China, India, and Vietnam.
• Vendor Management: Negotiate and manage external vendors to support project delivery.
• Risk Mitigation: Proactively identify operational or supply chain bottlenecks; design and implement mitigation plans to keep global deployments on track.

4. High-Impact Business Development

• Pitching Agile Robot Solution: Engage new prospects to present Agile Robot’s solution offerings.
• Onboarding: Drive new customer acquisition from initial outreach through legal, commercial negotiations, onboarding and project kick-off.

Experience & Attributes

• Experience: 5+ years in High-Tech supply chain, operational execution, or technical account management.
• Automation & Supply Chain: Understand the nuances of automation/robotics deployments. Experience working with Hi-Tech customers, Asian suppliers is a major advantage.
• Communication: Distill complex technical/operational data into compelling presentations for C-suite stakeholders.
• Commercial & Contracts: Experience with legal contracts and comfortable navigating complex contracts and cost-plus or fixed-fee pricing models.
• Education: Bachelor’s degree required, preferably in a technical discipline such as Mechanical or Industrial Engineering.
• Travel: ~25%

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including health, dental, vision insurance, and 401k.
• Generous paid time off and paid holidays.
• Opportunities for professional development and continuous learning in cutting-edge robotics technology.