Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.
Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in.
The Admin & Facilities Partner – Night Shift is responsible for coordinating administrative and facilities-related activities during night operations to ensure a safe, hygienic, secure, and employee-friendly workplace. The role acts as the primary coordination point between employees, vendors, security teams, transport partners, and internal stakeholders for all night shift facilities and employee service requirements.
Facilities Coordination
Coordinate with facilities and maintenance teams to ensure uninterrupted operations during the night shift.
Monitor availability and functionality of office infrastructure and utilities, and promptly escalate issues to relevant teams.
Support emergency or unplanned maintenance activities by coordinating with internal and external stakeholders.
Housekeeping Coordination
Coordinate with housekeeping teams/vendors to ensure cleanliness and hygiene standards are maintained across workspaces and common areas.
Conduct routine checks and report gaps or service issues for corrective action.
Ensure housekeeping requirements specific to night shift operations are communicated and addressed.
Security Coordination
Coordinate with security teams to ensure adherence to access control, visitor management, and safety protocols during night hours.
Act as the first point of contact for night shift security-related concerns and escalate incidents as per defined procedures.
Support implementation of safety and emergency response guidelines for night shift employees.
Cafeteria & Pantry Services Coordination
Coordinate with cafeteria and pantry service providers to ensure timely food availability and service quality during the night shift.
Capture employee feedback and coordinate resolution of service-related concerns.
Ensure hygiene and food safety standards are followed and escalated where required.
Transport Coordination
Coordinate night shift employee transportation, including cab scheduling, rosters, and issue resolution.
Act as the escalation point for transport-related concerns and coordinate with transport vendors for timely resolution.
Support compliance with employee safety and statutory transport requirements.
Employee Services & Engagement
Serve as the Admin SPOC for night shift employees for facilities and employee service-related queries.
Coordinate employee engagement activities and initiatives tailored to night shift employees.
Support resolution of employee concerns by liaising with relevant internal teams.
Reporting & Handover
Maintain logs, checklists, and basic MIS related to night shift admin and facilities activities.
Provide clear handover updates to the day shift admin/facilities team.
Support audits and compliance requirements by coordinating documentation and information.
Minimum Qualifications
Bachelor’s degree in any discipline.
2–4 years of experience in administration, facilities coordination, or employee services.
Ability to handle escalations calmly and work with multiple stakeholders
This role plays a vital coordination function in ensuring smooth night shift operations and a positive employee experience. The Admin & Facilities Partner will be a key point of contact for emergency coordination, service continuity, and employee support during night operations
Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
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