Sustainability Program Manager presso Microsoft Corporation

Overview

The magnitude and speed of the world’s environmental changes have made it increasingly clear that Microsoft must make sustainability a core part of everything it does. In January 2020, the company announced its commitment to be carbon negative by 2030 and followed that announcement with goals for ecosystems, waste, and water. ​

Microsoft Procurement’s core focus is carbon. We are partnering across the company to reduce emissions from our supply chain by 55% by 2030. The Procurement Sustainability group is looking for a Sustainability Manager to join their team. This position will play a critical role in building out new programmatic processes and communicating internally and externally to support both suppliers and the business collectively to achieve Microsoft’s carbon negative goal. ​

Candidates must have a proven track record in operational excellence, communications, collaboration, and stakeholder management, as well as a passion for sustainability.

Microsoft's mission is to empower every person and organization on the planet to achieve more. That’s what inspires us, drives our work and pushes us to challenge the status quo every day. Through our Cloud-first strategy, we strive to deliver solutions that are optimized for the world and enable customers to drive their business more successfully.

Responsibilities

Responsibilities may include (but are not limited to):

• Responsible for end to end supplier and buyer support desk including: developing and executing the strategy to reduce ticket volumes and escalations

• Acting as tier 2 for support ticket escalations, answering complex and/or technical program questions

• Coordinating across peer programs to share and leverage best practices to drive further support desk excellence

• Continuously evaluate needs for training and readiness materials and develop new materials in collaboration with internal and external partners to address knowledge gaps

• Establish relationships across the company to build a strong sustainability network

• Partner across Procurement to gain scale through peer teams

• Oversee the supplier and buyer support desk by developing strategies to reduce escalations, addressing complex inquiries, coordinating best practices, creating training materials, building sustainability networks, and collaborating with Procurement teams for broader impact.

• Embody Microsoft’s  culture  and  values

Qualifications

Required qualifications:

• Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.

• 3-5 years supply chain, operations, communications, or sustainability experience required

Additional or preferred qualifications

• Understanding of carbon accounting

• written and verbal communication skills and an ability to present complex information in a clear and concise manner to a variety of audiences at all levels of the organization

• Highly driven passionate person, with a demonstrated track record of exceeding goals

• Comfortable dealing with ambiguous situations and skilled at influencing teams and leaders without authority.

• Knowledgeable about sustainability and eager to learn more

• A high level of enthusiasm, creativity, self-motivation, and resourcefulness

• Ability to work both independently with minimal direction and collaboratively across multiple functions

• Growth mindset with problem solving skills

• Plays well with others and thrives in cross-team environments

Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)