Project Manager - Commercial presso Energy Trust of Oregon

Description

Position: Project Manager - Commercial

Reports to: Sr. Program Manager – Commercial

Compensation*: Competitive starting salary: $70,200 - $87,000 commensurate with skills and experience, Full Pay Range: $70,200 – 103,800

Employment Classification: Exempt, Full-Time

Anticipated Start Date: Q1 2026

Office Location: Portland Metro Area, Oregon, USA

BACKGROUND

About Energy Trust of Oregon

Energy Trust of Oregon is an independent nonprofit organization dedicated to energy efficiency and renewable energy development. We serve Oregon customers of Portland General Electric, Pacific Power, NW Natural, Cascade Natural Gas and Avista, and SW Washington customers of NW Natural. Year over year Energy Trust is recognized as one of the 100 Best Nonprofits to Work For in Oregon.

Our Vision

Clean, affordable energy for everyone.

Our Commitment to Diversity

We recognize the lack of diversity in our industry, and we actively seek to address it with our hiring and retention practices as well as our values. We believe every person and their lived experience is integral to building a vibrant culture and delivering effective services to all customers we serve. We are committed to the principles of diversity, equity and inclusion, and we encourage candidates with diverse backgrounds and experience to apply.

Our Location

Energy Trust provides for a range of work location options, including remote, hybrid and in-office work. This position will represent Energy Trust in public settings and potentially at community events. We are open to candidates who live throughout Oregon and Washington. The Project Manager - Commercial would be expected to report to the office on a quarterly basis, at minimum.

What We’re Looking For:

The Project Manager – Commercial is responsible for coordinating and supporting the day-to-day delivery of the Energy Trust of Oregon small business offerings. This position will manage external contractors with the support of the Commercial and Industrial/Agriculture Program Managers. The Project Manager – Commercial ensures consistency across internal and external teams and spearheads initiatives to streamline and enhance program design and delivery by identifying process gaps, recommending improvements, and supporting implementation to improve efficiency, customer experience, and delivery quality while remaining aligned with established program strategy and requirements. This role involves cross-sector collaboration, working closely with key stakeholders from other departments to align shared goals. 

This position is expected to report to the Portland office quarterly at a minimum for all staff and other in-person meetings. 

What You’ll Do:

• Coordinate with Program Managers to manage components of offers designed to engage small business customers. Track and report on annual goals and deliverables for the small business offerings, ensuring intent of offerings are met and customer service standards are applied. 

• Oversee work of program implementation contractors in support of program initiatives and approved projects, exercising delegated authority. 

• Facilitate collaboration across teams and offers to support transparent communication, positive working relationships, and consistent customer experience. 

• Work with Program Managers to identify and oversee proactive quality management strategies to ensure that program policies and technical standards are up-to-date and relevant to the marketplace. 

• Coordinate program enhancement initiatives, applying best practices for project management and quality assurance, bringing in other resources from around the organization as needed to ensure efforts meet internal and external financial, audit, equity, evaluation, and public communication requirements. 

• Contribute to program strategy development as directed by Program Managers. 

• Support program design efforts and Requests for Proposal as needed.  

• Support trade ally contractor relationships with Energy Trust and program implementers. 

• Coordinate with internal teams and implementation contractors to ensure timely resolution of customer and trade ally complaints. 

• Work with operations teams to ensure appropriate tracking of small business participation and use data to improve program design. Coordinate with marketing staff and ensure program materials and website content are kept up to date. 

• Coordinate with internal and external outreach staff to maintain open lines of communication and collaboration, including scheduling and facilitating regular cross-team meetings.  

• Maintain positive and streamlined customer experience by ensuring offers are coordinated in outreach, marketing, and customer communication.  

• Support outreach by attending relevant events and presenting program offerings in public settings. 

• Respond promptly and professionally to inquiries from customers and contractors. 

• Maintain accurate and organized records of project information. 

• Perform all functions of the job in a safe manner. 

• Perform other job-related duties as assigned. 

SUPERVISORY RESPONSIBILITY

• This position may direct the work of external and agency contractors. 

• This position may direct the work of interns and/or temporary agency employees. 

Requirements

What You’ll Need:

• Bachelor’s degree in communication, engineering, science, race and ethnicity studies, economics, urban planning/community development, or other relevant subject, or equivalent professional experience.  

• Three years of experience managing projects, contracts, and/or program initiatives from initiation to completion.  

• Excellent interpersonal communication skills and writing abilities. 

• Time-management capacity to meet deadlines while balancing competing priorities. 

• Ability to manage implementation contractors, building relationships and keeping deliverables on track and within scope. 

• Demonstrated ability to collaborate within and lead multidisciplinary, cross-functional teams. 

• Proactive and transparent communication approach to progress, risks, and changes. 

• Experience or interest in applying an equity lens to decision making.  

• Customer service skills. 

• Strong knowledge of Microsoft Excel, PowerPoint and Word software applications. 

Preferred Qualifications:

• Demonstrated success integrating equity principles into projects and programs 

• Familiarity with the energy efficiency industry 

• Understanding of small businesses and their operations 

• Technical aptitude and/or understanding of energy efficiency technologies 

• Experience with energy efficiency measure development 

• Familiarity with project management software such as Smartsheet or Asana 

The above information is designed to outline the major functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained. 

Benefits

What You’ll Get:

·       Health/dental/vision insurance

·       Employer sponsored and paid life/disability

·       401(k) with a company contribution of 6% of your salary after 90 days of employment

·       TriMet pass

·       Access to health and dependent FSA/HSA accounts

·       Generous paid vacation, holidays and sick days

·       Paid volunteer hours

·       Employee assistance program

·       Career advancement opportunities

·       Great colleagues and culture

·       Flexibility to work from home and/or an office space at the Portland, OR location 

·       Work from home laptop provided

·       Read more about our benefits here

APPLICATION INSTRUCTIONS:

Please submit a resume & brief cover letter that shares your interest in this role.

Check out our openings at: www.energytrust.org/About/careers.

All offers of employment are conditional pending the successful completion of a background check (which may include employment verification, education verification, criminal history, motor vehicle record) and reference checks.

Don’t meet every single requirement? Studies have shown that candidates from certain demographics are less likely to apply to jobs unless they meet every single qualification—for example, women and People of Color. At Energy Trust we are dedicated to building a diverse, inclusive and authentic workplace—if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. 

Energy Trust of Oregon is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Energy Trust of Oregon is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

Energy Trust is committed to pay equity. Energy Trust is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience and training.

*Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, and certifications in the pay equity assessment to determine equitable salary placement. Candidates should expect compensation offers within the starting compensation range. The full pay range is included to show the earnings potential for this position with sustained high performance.