Part-Time Front Office Receptionist - Greensboro NC (GSL) presso QualDerm Partners

Description

SCHEDULED HOURS: 29 PER WEEK WITH TUES/WED BEING FULL DAYS

Join QualDerm Partners, the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. We are committed to educating, protecting, and caring for your skin while providing comprehensive dermatologic care. Our mission involves raising awareness about the importance of skin health and making high-quality skin care accessible to all.

As a part-time Front Office Receptionist in Greensboro, NC, you will play a key role in enhancing the patient experience through exceptional customer service while managing administrative tasks efficiently.

Job Summary:

The Part-Time Front Office Receptionist will be responsible for accurate patient registration and providing a welcoming environment for patients and visitors. You will utilize medical systems to ensure proper documentation and support the clinical staff with administrative tasks as needed.

Essential Duties and Responsibilities:

• Greet patients and visitors in a friendly and professional manner, both in person and over the phone.
• Document patient arrivals in the Practice Management System (EMR).
• Verify patient identity using their date of birth and name, creating accounts for new patients.
• Prepare necessary paperwork for patient appointments prior to arrival.
• Reschedule “No Show” appointments and ensure appropriate notes are maintained.
• Schedule appointments that optimize patient satisfaction and provider efficiency.
• Assist patients in emergency situations with care and judgment.
• Update patient records in the Practice Management System (EMR) as needed.
• Verify insurance eligibility and necessary authorizations; communicate with the billing department when required.
• Maintain the cleanliness and organization of the reception area.
• Collect patient copays and balances at check-in/out while safeguarding patient confidentiality.
• Demonstrate superior customer service skills and contribute positively to the team environment.
• Answer phone calls promptly and courteously, addressing patient inquiries efficiently.
• Other duties as assigned by Practice Manager or Area Practice Manager.

Requirements

Minimum Qualifications:

• High School Diploma required; Associate's Degree preferred.
• 1 year of customer service experience in a health care environment preferred.
• Availability for part-time hours, including potential weekends.

Benefits

Benefits of joining Qualderm Partners:

• Competitive Pay – Attractive compensation to reward your hard work
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 1 floating holidays each year
• Exclusive Employee Discounts – Save on products and services with special discounts just for you
• Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.