ServiceNow Program Manager presso Accenture Federal Services
Accenture Federal Services · Washington, Stati Uniti d'America · Remote
Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
Job Overview:
As a ServiceNow Program Manager, you will provide overall leadership and strategic direction to project managers and programmatic support staff while ensuring the successful implementation of ServiceNow solutions. With an overarching understanding of the ServiceNow product suite and security best practices, you will plan and lead major technology initiatives. This role involves hands-on architecting and designing solutions through domain models (application, integration, data, etc.) and use cases that describe larger system behavior and the impact of solutions. You will design business processes, including defining key performance indicators (KPIs), to meet process and functional requirements. Additionally, you will assist with quality management reviews to ensure all business and design requirements are met.
Here's what you need:
- Expert-level knowledge of the ServiceNow platform
- Expert-level skills in business process design
- Expert-level experience in program and project management
- Proven ability to architect and design solutions through domain models and use cases.
- Experience in planning and leading major technology assignments.
- Strong understanding of security best practices in relation to ServiceNow implementations.
- Ability to design business processes aligned with organizational goals, including defining KPIs to measure success.
- Expertise in quality management practices to ensure all business and design requirements are met.
Eligibility requirements:
- US Citizenship required
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
