At Syncro, our Vision is a world where all businesses thrive on enterprise-grade digital platforms - empowering them to compete, innovate and grow without limits. We're on the lookout for collaborative individuals with diverse perspectives willing to bring their authentic selves to a culture that prioritizes the employee and customer experiences. As a remote-first software company, we are relentlessly focused on living our core values. Please take a moment to reflect on whether you resonate with our company's core values and culture. If you believe you're ready to embark on a journey of delivering incredible customer experiences as a part of the Syncro team, then dive into the job details below!
Core Values: At Syncro we believe that companies with a strong, collaborative and inclusive culture perform better and provide a great working environment.
- Be Customer Obsessed: Prioritize our customer’s success and drive value for them
- Innovate with Agility: Adapt, experiment and take risks
- Deliver Results: Operate with urgency, focus and accountability
- Collaborate Openly: Inclusivity of people, ideas and information
- Operate with Integrity: Do the right thing through transparency and fairness
- Celebrates the Wins: Illuminate accomplishments and recognize one another
Benefits Quick Overview:
- Pay Range: On Target Earnings between $120,000 and $160,000. 50/50 split of base + variable compensation
- Remote first: We are the PIONEERS of “work from home” - remote work is all we have ever done and we do it well! Our team members are all over the globe working from home and striking an awesome balance in their lives.
- Equity Appreciation Program: Syncro offers an equity program that everyone participates in
- Unlimited PTO: With a 2 week annual minimum, Syncro wants you to take time when you need it.
- 401k Plan: A hassle free plan with a 2.5% company match of your annual salary.
- Health Insurance: Syncro covers 95% of the monthly premiums for you and your dependents. Plus our plans have extremely low deductibles and out of pocket costs that don't sacrifice great coverage for you or your family anywhere in the US.
- Parental Leave: Up to 6 weeks paid parental leave so you can focus on the new addition to your family
- And more!: Ask us about our other benefits like Pet Insurance, Flexible Spending Accounts, 100% employer paid Short Term Disability, and Ultra-Remote Work.
About Syncro
Syncro is an all-in-one PSA + RMM platform that helps IT teams at growing businesses manage devices, tickets, billing, and automation in a single place, serving both service providers and Internal IT teams. We’re looking for an Account Executive focused on Internal IT to help build and scale this motion.
The Opportunity
You’ll own a full-cycle sales role selling Syncro into Internal IT teams at SMB and mid-market companies. You’ll work a mix of inbound and outbound opportunities, partnering closely with an Outbound SDR, Marketing, and Sales Engineering to run high-quality, consultative sales cycles.
This is a great fit if you enjoy building playbooks, messaging, and pipeline, while still carrying and closing your own deals.
What You’ll Do
- Own the Internal IT sales motion
- Manage a territory of target accounts with Internal IT teams.
- Run full-cycle deals: prospecting, discovery, demos, evaluations, and closing.
- Drive net-new and expansion revenue
- Work inbound leads from Internal IT and related buyers.
- Partner with an Outbound SDR to break into high-potential accounts.
- Identify expansion opportunities within existing customers.
- Run consultative, value-driven sales cycles
- Lead discovery to understand tools, workflows, and pain points across support, device management, and automation.
- Tailor demos (with SE support when needed) to show how Syncro consolidates tooling and simplifies operations.
- Build clear business cases that connect Syncro to efficiency, risk reduction, and cost savings.
- Collaborate across go-to-market
- Work with SDRs on target accounts, sequences, and follow-up strategies.
- Share feedback with Marketing on campaigns, messaging, and content that resonate with Internal IT buyers.
- Provide structured product feedback from the field to help inform roadmap discussions.
- Help build a repeatable playbook
- Contribute to defining ICP, personas, talk tracks, and qualification criteria for Internal IT.
- Maintain accurate pipeline and forecasting in Salesforce.
- Document what works so we can scale the motion, not just one rep.
Must Have Skills
- 3+ years of quota-carrying B2B SaaS experience, ideally selling to IT buyers (Internal IT, IT Ops, Help Desk, Infrastructure, etc.).
- Experience with products like:
- PSA, RMM, ITSM, endpoint management, remote support, or adjacent IT tooling.
- Consistent track record of:
- Meeting or exceeding quota in an SMB or mid-market segment.
- Running structured discovery and managing multi-stakeholder deals.
- Strong consultative chops:
- You’re comfortable mapping technical capabilities to business outcomes.
- You know how to navigate IT, finance, and operations stakeholders in the same deal.
- You like build mode:
- Comfortable testing new approaches, refining messaging, and helping to shape the GTM plan for a growing segment.
Nice to Have Skills
- Direct experience selling into Internal IT teams.
- Background in MSP tooling or IT operations tools.
- Experience as an early AE on a new product or segment.
Why You’ll Love Working Here
- High-impact role in a new, strategic Internal IT motion.
- Opportunity to help shape territory, messaging, and process, not just inherit them.
- Close collaboration with Sales Leadership, Marketing, and Product.
- Competitive compensation and benefits, plus clear growth paths as the motion scales.
Interview Process: At Syncro we believe in transparency and providing candidates with as much information as possible so you can make an informed decision during your job search. Below are the steps of the interview process you can expect:
- Initial Zoom call with HR
- Hiring Manager Interview
- CRO Interview
We value the opportunity to meet our potential team members face-to-face; therefore, a live, in-person interview is a required final step before an offer is extended. Please note that this will include travel at Syncro's expense to do so. To ensure the integrity of our team, all successful candidates will also undergo a thorough background and identity screening during the onboarding process.
AI Usage Policy for Interviews:
We encourage candidates to use AI tools to help prepare for interviews, whether that means practicing responses, researching our company, or refining your resume. That said, during live interviews, we expect all answers and interactions to come directly from you without real-time help from AI or other tools. We are not looking for perfect answers. We are looking for honest insights, real experiences, and genuine communication so we can fairly and accurately get to know you.
Company Details: If you’re curious about learning more about Syncro, read on and visit the links below.
Syncro is a B2B SaaS company with a highly collaborative and creative team serving the Managed Services Provider (MSP) industry. Picture an MSP as a company’s outsourced IT department - our platform empowers them with the tools and automation they need to run their businesses and supercharge their client services. Our goal is to empower our customers (we call them partners) to thrive through operational excellence. We're all about making it happen together!
To see more about our product, and what it’s like to work here at Syncro, check us out online:
- Website: www.syncromsp.com
- Glassdoor: https://www.glassdoor.com/Overview/Working-at-Syncro-EI_IE4650167.11,17.htm
- LinkedIn: https://www.linkedin.com/company/syncromsp/mycompany/
- Life at Syncro Instagram: https://www.instagram.com/lifeatsyncro/
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