Essential Duties
- Oversee area branch performance to meet business goals, supervising and guiding Branch Managers to maximize revenue, gross margin, and EBITDA.
- Ensure Branch Managers effectively manage branch sales, production, inventory, employees, budgets, health/safety/environmental (HSE), lean and quality.
- Develop and maintain a safe and positive work environment for all employees in the area and ensure customer satisfaction through timely, accurate, and high-quality products and services.
- Work with Branch Managers to set and manage pricing and margin discipline to achieve area profitability targets.
- Lead regular sales cadence calls and make joint sales calls with Branch Managers and sales teams, supporting the development of new business and growth of key accounts.
- Organize regular meetings with Branch Managers to review performance, discuss business updates, share best practices, and address issues and opportunities.
- Assist Branch Managers in inventory management and accuracy. Coordinate transfer of equipment and assets within the area and Intra-Company; work with Corporate Procurement to achieve inventory and utilization goals.
- Ensure that corporate Quality and HSE standards for equipment, vehicles, facilities, and personnel are maintained in all branches.
- Support recruiting, selection, and development of Branch Managers and key roles; provide coaching, feedback, and guidance on performance management and progressive discipline.
- Conduct and/or oversee the annual review process for Branch Managers and ensure timely, consistent reviews within branches, with shared input from Sales and Corporate Operations.
- Control overtime and staffing levels at the area level by working with Branch Managers to ensure branches are staffed with competent personnel and labor is used efficiently.
- Monitor and drive performance to meet goals for sales, planned outputs, labor efficiency, material efficiency, inventory turns, on-time delivery, safety, and service levels.
- Facilitate the implementation and adoption of technology and systems; understand how systems impact GHX operations and performance.
- Maintain effective communication and cooperation with corporate departments and facilities management.
- Maintain a visible presence in branches, warehouses, fabrication shops, and customer facilities, and be prepared to directly support operations when required.
- Additional duties from time to time will be at Management discretion.
Education and/or Experience
- Bachelor’s in Industrial Distribution, Business, Operations Management, or related field and 5 plus years of direct management experience in a distribution, industrial, or manufacturing environment; or equivalent combination of education and experience.
- Experience managing managers and/or multi-site operations strongly preferred.
- High-level leadership and decision-making skills; able to motivate, influence, coach, and train people at multiple levels.
- Highly motivated self-starter with the ability to plan and manage multiple simultaneous projects, set priorities, identify and address problems, and deliver on time and on budget.
- Comfortable working in industrial environments (warehouses, fabrication shops, and customer sites such as refineries, chemical plants, etc.).
- Reside within a reasonable distance to a major airport and the branches within assigned area.
- Must be able to successfully function in a fast-paced, high-volume environment utilizing Microsoft Office tools such as Word, Excel, Outlook, etc., with demonstrated effective verbal and written communication skills.
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