Senior Business Operations Manager presso LaBella Associates
LaBella Associates · Rochester, Stati Uniti d'America · Hybrid
- Ufficio in Rochester
Description
This position will oversee and manage the Project Process & Controls operational center for the Operations Team which includes LaBella’s Project Management Program and Quality Management Systems for the organization.
Specific duties/responsibilities include but are not necessarily limited to the following:
• Project Management Training and Support – develop procedures, manuals, training for all LaBella company Divisions. Oversee coordination with Accounting Dept. for adherence with processes and procedures as they relate to financial processes for project initiation, billing, and closeout.
• QMS (Quality Management) Processes and Procedures – continue development and implementation of Quality Management documentation and training with current Quality Management teams and team leaders. Work directly with the COO to communicate procedures with Executive Leadership, Division Directors, and Regional Managers.
• Risk Management – assist the Director of Health & Safety and the Security Operations Manager for conformance with LaBella insurance and compliance requirements.
• Coordinate with COO on development and communication of Corporate PM, QMS, and Risk Management Policies
• Analysis of KPIs for Project Management including Aged Accounts Receivable, Earned Value, and others as implemented through QMS. Produce monthly reports of KPIs and provide to COO and Division Directors.
• Facilitate and support the Senior Operations Manager with:
o Operational systems, processes, and initiatives that enable innovative, cost effective, efficient work across the company including equipment and supply management, policy development and implementation, and process definition/Standard Operating Procedures.
o Coordinate with Technology Departments for network project folder structure.
• Participate in LaBella’s AI Task Force and ISMC (Information Security Management Committee
Requirements
Education & Experience
• Bachelor’s degree or higher in Engineering, Architecture or Construction Management or in a field related to project, financial, quality, or organizational management,
• At least ten years of experience managing engineering, architecture, or construction projects.
• Proven track record in operational leadership within a consulting or professional services firm.
Skills & Competencies
• Strong understanding of architectural and engineering workflows and business models.
• Exceptional leadership, communication, and organizational skills; ability to influence and impact others across functions and disciplines, and at all levels.
• Financial acumen and ability to interpret P&L, WIP, and KPIs.
• Adept in technology and tools relevant to the A/E industry (e.g., Deltek, Newforma, BIM software, ERP systems).
• Strategic thinker with hands-on execution ability.
• Excellent written communication skills with the ability to independently compose clear plans and directive communications to management and employees.
• Excellent verbal communication skills for both one-on-one conversations and for speaking before groups.
• Excellent organizational skills with attention to detail and follow-through.
• Self-motivated to continuously seek ways to aid and improve quality and project management processes.
Salary Range: $100,000 - $130,000
The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.
Benefits
Body, mind, and wallet—LaBella’s benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below.
o Flexible Work Schedule
o Health/Dental Insurance
o 401k Plan with Employer Match
o Short & Long Term Disability
o Profit Sharing
o Paid Time Off
o Leadership Development Program
o Fitness Reimbursement
o Tuition Reimbursement
o Referral Bonus Program
o Wellness Program
o Team Building Events
o Community Service Events
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