People Operations Associate/Senior Associate presso Ocrolus Inc.
Ocrolus Inc. · New York, Stati Uniti d'America · Hybrid
- Ufficio in New York
Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.
Our AI-powered data and analytics platform is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system.
Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business.
About the Role
We’re hiring a People Operations Associate/Senior Associate to join our team in a dynamic, hybrid role spanning People Operations and office/culture support. This role is NYC based, supporting our ~70 U.S.-based employees, while collaborating closely with our broader, global People Team to ensure consistency across processes, experiences, and programs for our greater global talent force.
Hate being bored or doing the same thing every day? Good! This is a unique opportunity for an early career professional who is ready for broader ownership, excited by variety, and motivated by making a real impact. You’ll flex between different kinds of projects based on business needs and help create a positive, welcoming experience for both candidates and employees. Our ideal candidate is outgoing, organized, resourceful, and growth-minded — someone who loves solving problems, building relationships, and wearing multiple hats.
What You’ll Do:
People Operations & Culture (90%)
- Own full employee lifecycle, including onboarding logistics, promotions/changes, and offboarding support.
- Become a coach and confidant for employees through conducting 1-1 check-ins.
- Serve as a trusted first point of contact for U.S. employee questions.
- Assist with benefits communication, compliance tasks, and People Ops initiatives.
- Support engagement, culture, and People projects with increasing ownership.
- Support company onsites, social events, and team engagement activities.
Office Management (10%)
- Be a friendly, reliable presence in our FiDi office 3 days/week.
- Keep the office welcoming and running smoothly, including supplies, vendors, visitors, and logistics.
Who You Are
Experience
- A minimum 2-5 years of People Ops experience, ideally in a fast-paced environment.
- Experience with HR operations and processes such as onboarding, HRIS updates, and employee support.
Bonus Points
- Experience in other areas of People, such as Talent Acquisition, Learning & Development, etc.
- Experience in the FinTech or Tech industries or a startup environment preferred.
Mindset & Strengths
- Self-motivated, proactive, resourceful, and energized by variety. Enjoys a fast-paced environment. No task too big or small!
- High-energy and people-oriented, with strong communication and relationship skills. Passionate about providing a top-tier employee experience.
- Curious and growth-minded—enjoys problem solving and learning on the job.
- Embodies Ocrolus values: Empathy, Curiosity, Humility, Ownership.
Why You’ll Love This Role
- Make a meaningful impact on employee experience and build relationships across the company.
- Gain ownership of People & Culture projects and contribute to shaping People Programs.
- Learn through varied exposure and projects, and upskill your People Ops career.
- Join a supportive, collaborative team that values growth and autonomy.
Work Location
Hybrid role based in our Financial District, NYC office. Expected onsite presence: ~3 days/week, with occasional flexibility for events or office needs.
Compensation
The full-time base salary range for this role is approximately $70,000-$90,000, plus equity and comprehensive benefits. Actual pay may vary based on experience, skills, and market factors. Disclosure as required by NYC Admin. Code §§ 8-102 and 8-107(32).
Life at Ocrolus
We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.
Our culture is grounded in four core values:
Empathy – Understand and serve with compassion
Curiosity – Explore new ideas and question the status quo
Humility – Listen, be grounded, and remain open-minded
Ownership – Love what you do, work hard, and deliver excellence
We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.
We look forward to building the future of lending together.
