Outbound Sales Representative (Full-time) presso OrangeTwist
OrangeTwist · Newport Beach, Stati Uniti d'America · On-site
- Ufficio in Newport Beach
We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two people are ever alike, and neither are their treatments. We have high standards. Our treatments are curated from nothing but the best. We believe chic and high-end should still be friendly and approachable. This is OrangeTwist. Your treatment shop.
- Fastest growing chain of aesthetic treatment centers in The United States!
- 24 locations and growing
- 7 different types of treatments in 1 shop
- Our current eNPS (Employee Net Promoter Score) score of 75—Exceptional, world-class score— Extremely high employee's satisfaction and loyalty, showcasing a strong and positive work culture.
As an Outbound Sales Representative, you will play a key role in educating prospective clients, building meaningful relationships, and driving revenue through solution-focused consultative sales. You’ll engage with leads via outbound and inbound calls, texts, emails, and social media to understand their goals and recommend aesthetic treatments that align with their needs. This role is ideal for someone who excels in communication, is energized by sales targets, and enjoys helping clients look and feel their best.
Location: 1301 Dove St., Suite 670, Newport Beach, CA 92660
Schedule: Monday to Friday
Compensation: $18+/hourly with commission (base on experience)
What You Will Do:
- Initiate outbound calls to company-provided leads, building trust and rapport with prospective customers.
- Drive clients to book consultations at our center (for comprehensive consultations, i.e., “You Reviews”) and ensure a smooth handoff to the treatment team.
- Conduct thorough phone consultations to understand customer needs, goals, and product requirements when applicable.
- Sell treatments, memberships, and promotional packages to clients.
- Achieve and exceed individual sales goals through proactive outreach, consultative selling, and effective follow-up.
- Educate clients on financing or payment plan options and guide them through the process when needed.
- Foster long-term customer relationships by delivering exceptional service, communication, and ongoing support.
- Assist clients with scheduling, coordinating orders or services, and ensuring smooth handoffs to internal teams.
- Honor and respect the diversity of clients and uphold their individual rights to care and fair treatment.
- Collaborate with patient care coordinators, service technicians, medical staff, and leadership to ensure seamless customer experiences.
- Work cross-functionally to resolve concerns, enhance satisfaction, and maintain brand standards.
- Stay up to date on product lines, services, competitive offerings, and industry trends to provide accurate information.
- Prepare accurate quotes, proposals, and sales orders.
- Track leads, interactions, and sales activity.
Qualifications:
- High School Diploma required; Bachelor’s Degree strongly preferred.
- Minimum 3 years of consultative sales experience in high-ticket, luxury retail, beauty, or aesthetic dermatology.
- Previous experience in the aesthetic or retail industry is highly desirable.
- Forward-thinking, transparent, and inclusive company culture
- Competitive salary, incentive plan, generous paid time off, sick time, and paid holidays
- Comprehensive benefits package including medical, dental & vision insurance
- 401k employee contributions, FSA, HSA, and dependent care options
- Continuing education with our own University
- Employee referral bonus program, employee resource groups, and professional development
- All benefits dependent on role and eligibility
