Director, Press and Communications presso Lucas Museum of Narrative Art
Lucas Museum of Narrative Art · Los Angeles, Stati Uniti d'America · Hybrid
- Ufficio in Los Angeles
RESPONSIBILITIES
- Strategic Communications
- Working closely with leadership and external stakeholders, develop and execute a comprehensive press and communications strategy that advances the Museum’s mission, enhances public awareness, and strengthens its national and international reputation
- Serve as primary spokesperson for the Museum, representing its leadership and programs across all media channels
- Partner with leadership and program teams to craft messaging that communicates institutional priorities, exhibitions, programs, and initiatives
- Anticipate and manage communications issues, risks, and opportunities, lead on crisis communications and sensitive matters with sound judgment and discretion
- Ensure alignment and consistency of institutional messaging across internal and external audiences
- Press and Public Relations
- Build and maintain strong relationships with journalists, editors, and influencers across art, culture, entertainment, philanthropy, and general-interest media
- Secure high-quality, strategic coverage for Museum activities, exhibitions, and leadership in major regional, national, and international outlets
- Oversee press releases, media advisories, op-eds, statements, and related materials; edit and approve all outgoing public communications
- Prepare leadership and staff for media engagements, speeches, and public appearances through briefings, messaging guidance, and talking points
- Manage press events, previews, and public announcements in collaboration with relevant departments
- Secure and manage institutional- and project-based external public relationships agencies
- Digital and Institutional Communications
- Oversee the Museum’s editorial voice across digital platforms, newsletters, and official statements
- Collaborate with the digital team to ensure institutional messaging is reflected consistently online and through social media
- Develop content calendars and storytelling initiatives that amplify the Museum’s voice and public impact
- Leadership and Team Management
- Recruit, mentor, and manage a small but high-performing communications team to deliver best-in-class press and communications outcomes
- Establish annual goals, performance indicators, and reporting systems to evaluate impact and visibility
- Foster an environment of collaboration, integrity, and creative problem-solving across departments
- Serve as a trusted advisor to leadership and staff on communication strategies, tone, and positioning
CORE COMPETENCIES
- Analytical Rigor: Simplifies complex problems by using critical thinking to evaluate problems, gathering information, incorporating multiple perspectives, understanding causes, and identifying best-possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations. Adopts an audience-centric approach, understanding the needs of the audience and incorporating them, as appropriate, into the decision.
- Courageous Communication: Intentionally works well with others both on the team and cross-functionally to achieve individual, team, department, or organizational goals. Values diverse input and working with others as a way to achieve the best output possible.
- Collaborative Excellence: Displays courage when handling difficult conversations and genuinely and intentionally communicates. Relays key messages effectively, targeted to specific audiences. Identifies others' communication styles and perspectives, adjusting language and approach accordingly. Employs active listening to understand, rather than reply. Asks for, integrates, and values feedback from team, peers, and leaders.
- Adaptive Resilience: Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.
- Inclusive Interaction: Actively contributes to an environment in which all employees feel a sense of belonging, valued for their differences and empowered to participate and contribute freely.
- Building Trust & Relationship Management
- Accountable Ownership and clearly shares information and the "why" behind decisions.
- Asks for and values the opinions of others. Displays empathy when listening.
- Acknowledges when trust has been broken and focuses on rebuilding.
- Relates comfortably with people across levels, functions, cultures, and geographies. Identifies interpersonal and group dynamics and reacts effectively.
- Accountable Ownership
- Takes ownership of outcomes, positive or negative, without blaming others within the team or cross-functionally.
- Recognizes when they are not approaching a situation with accountability but instead with a blame mindset.
- Takes accountability for assigned tasks and executes on deliverables in a timely manner.
- Strategic Alignment & Execution
- Contributes to the organization by understanding and aligning actions with the organization's goals, core functions, needs, and values.
- Seeks out and incorporates multiple perspectives, experiences, and industry trends to develop a holistic perspective. Operationalizes ideas within the business model.
- Displays critical thinking when faced with a challenge by asking probing questions and looking for connections.
QUALIFICATIONS
- Education / Experience
- Bachelor’s degree in communications, journalism, public relations, or a related field required; advanced degree preferred
- Minimum ten (10) years of progressively responsible experience in communications, public relations, or media management, ideally in the arts, culture, or nonprofit sectors
- Proven success managing high-profile media relations and institutional communications
- Experience serving as a spokesperson for a large or complex organization
- Demonstrated record of securing major press coverage and managing communication strategies across multiple platforms
- Skills and Knowledge
- Exceptional written and verbal communication skills
- Strong strategic planning and crisis management capabilities
- Established media network across cultural and news outlets
- Comfort working with senior leadership and boards
- Familiarity with digital storytelling, social media strategy, and emerging communication trends
- Abilities
- Self-directed, results-oriented, and collaborative
- Ability to work effectively with diverse audiences and communities
- Commitment to the Museum’s mission and values, including diversity, equity, inclusion, accessibility, and belonging