STARBUCKS COUNTER ATTENDANT presso Graton Resort and Casino

The Starbucks Counter Attendant is responsible for creating a great guest experience. Duties range from taking guest orders to recommending new beverages, food and retail, cash handling and keeping area cleaned, organized and stocked.

1. Responsible for practicing, supporting and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Service Standards at all times.
2. Greet guests with a smile and a pleasant disposition in a timely manner.
3. Prepare food and beverage items for guests.
4. Use suggestive selling techniques.
5. Maintain cleanliness and ensure that supplies in outlet areas are well stocked.
6. Operate the Point of Sale system, cash handling, and accurately record guest's orders.
7. Resolve guest complaints.
8. Complete side work and any additional daily tasks.
9. Follow health and safety guidelines at all times.