Program Supervisor - Child Care Resource & Referral (CCR&R) presso Brightpoint

Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for more than 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

The Program Supervisor for the Child Care Resource & Referral program develops and implements services to provide a comprehensive network of child care opportunities for young children, including providing information on early care and education to families, early care and education providers, employers, and communities.

What you'll do:

• Supervises, manages workload, and monitors performance of assigned staff. This includes hiring and training staff, implementing the organization’s personnel policies and practices, approval of timecards, performance appraisals, performance improvement plans, leaves, promotions, salary changes, terminations, and documentation of all personnel actions.
• Establishes program objectives to meet established program goals.
• Assists in developing and revising policies and procedures.
• Develops methods to enhance the quality of services and improve the ability of the programs to identify and address specific training and consultation needs.
• Recommends to supervisor methods of improving program efficiency and effectiveness.
• Manages programs within approved budgets.
• Oversees training and support services to early childhood providers, such as technical assistance, professional development, quality improvement, maintenance of the CCR&R referral database and other resources.
• Develops and implements strategies to increase the availability and quality of early care and education programs.
• Provides accurate statistical information regarding early care and education services to childcare providers, policy makers and the community, such as information on geographical distribution of providers, supply and demand and tuition rates and fees.
• Ensures accurate provision of consumer education resources designed to assist families in selecting a provider, as well as summaries of DCFS licensing standards for childcare in Illinois.
• Assists in developing tools to measure quality of services provided by the CCR&R.
• Participates in community meetings and serves on local/state/national committees related to program needs.
• Performs a variety of record keeping and statistical responsibilities creates reports as assigned.
• May serve as a member of various committees and teams, as assigned.
• Collects, reviews and utilizes data and information on clients and services to inform program/department performance.

Candidate qualifications:

• Bachelor’s degree in early childhood education, child development or other related field required; Master’s degree preferred.
• Minimum of 4 years of experience in the early childhood education field required.
• Minimum of 3 years of supervisory experience preferred.
• Demonstrates excellent written and verbal communications skills.
• Demonstrates knowledge of the economic diversity of the population in the service delivery area.
• Demonstrates knowledge of early care and education options within communities.
• Demonstrates strong interpersonal skills with the ability to work collaboratively with program staff, colleagues, social service agencies, businesses, and community leaders.
• Demonstrates strong organizational skills and attention to detail to manage multiple priorities and meet deadlines.
• Demonstrates initiative, self-motivation and consistent follow-through.
• Demonstrates intermediate computer skills, including Microsoft 365 and Outlook, and develops competency with applicable web-based systems used by the program within the first 90 days of employment.
• Must have a valid driver’s license, current auto insurance and access to a reliable vehicle to execute the position’s responsibilities.

Job details:

• Compensation: Salary Range $51,500-$55,000; offers are commensurate with candidate qualifications and experience. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates.
• Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here).
• Location: Hybrid (community-based, office-based, remote); home office in Granite City; community-based work in seven Southern Illinois counties. 
• Schedule: Full-time, salary; general business hours with flexibility for occasional weekend or evening hours for program activities.
• We don’t just hire talent—we grow it: Emerging Leaders will have access to leadership development opportunities and one-on-one mentorship.
• Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).