INTERNAL APPLICANTS ONLY Reviews Officer presso London Borough of Waltham Forest
London Borough of Waltham Forest · Walthamstow, Regno Unito · Onsite
- Professional
- Ufficio in Walthamstow
***Internal Applicants Only***
Organisation: London Borough of Waltham Forest
Salary: Grade: PO3 £45,750 - £49,056 (Pro Rata)
Contract Type: Permanent
Working hours per week: 14.4 (Thursday & Friday)
Application Deadline: 03/12/2025
Proposed Interview Date: TBC
Reference: 1941
About Us:
Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.
We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.
About the role:
Homelessness Review Service is looking to recruit enthusiastic, experienced Reviewing Officers, who have the skills and commitment to deliver a high quality reviews service.
The purpose of this role is to complete s202 Housing Act reviews and Parts 6 and 7 of the Housing Act 1996 reviews to a high standard. To ensure full compliance with statute, case law and good practise. To ensure that the Reviews service is customer focused and efficient, to protect the service from litigation and to ensure customers receive the right decision, within target deadlines.
The successful candidate will have a detailed knowledge of the operation of the Homelessness Reduction Act 2017, conversant with the Suitability Order 2012 and allied legislation, case law, code of Guidance. You will be able to communicate at an appropriate level with all service users.
The successful candidate will also have ability to meet strict deadlines while also juggling competing priorities, has a passion for investigative work, and has an eye for details.
Increasingly the bulk of the reviews comprise suitability of accommodation offered to discharge Relief Duty and Main Duty.
You will draft complex decisions. Make recommendations where service improvements have been identified. You must be IT literate, able to analyse information and reports in various forms.
The successful candidate must have the following skills/attributes:
An extensive knowledge of Housing legislation and case law
Ability to conduct detailed and thorough investigations
Excellent letter and report writing skills
The ability to build affective collaborative working relationships across internal Services.
Inquisitive mind and ability to think on their feet
Ability to work under pressure
Ability to work to deadlines
>> Click here to download the Role Profile <<
Qualifications and Requirements:
Candidates must have the following
An extensive knowledge of Housing legislation and case law
Ability to conduct detailed and thorough investigations
Excellent letter and report writing skills
The ability to build affective collaborative working relationships across internal Services.
Inquisitive mind and ability to think on their feet
Ability to work under pressure
Ability to work to deadlines
Terms and conditions:
The below terms and conditions apply to this role:
Satisfactory employment references identity checks;
Satisfactory declaration of interest;
This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;
Satisfactory DBS check;
As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.
How to Apply:
Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Equal Opportunity Employer:
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.
To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.
For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.
Contact Information:
If you have any questions about this vacancy or the application process, please contact Millie Kasumba Review Manager [email protected]
If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at [email protected].
The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email [email protected] so we can arrange an alternative application method.
Click here for further information on the Human Resources recruitment privacy notice.
