Supervisor, Mountain Adventures - Winter - Full Time presso Alterra

WHAT’S IN IT FOR ME? 

HOURLY RATE: $23.27/hour

FULL TIME HOURS

• 5 shifts per week
• 8-hour shifts

WHAT WILL I BE DOING?

This purpose of this role is to assist with the day-to-day operational support of the Mountain Adventures attractions, while maintaining a high level of guest and employee experience.

• Works alongside staff in all areas of the operation, performs the duties of a Mountain Adventures Team Lead when required.
• Sets clear expectations for staff, motivates, coaches, & recognizes great performance. Including but not limited to onboarding new employees, training, rewards & recognition, and assists in developing performance reviews and corrective coaching.
• Provides staff with the tools that they require to complete the job and/or task expected of them.
• Operates POS and performs cash handling duties at applicable attractions.
• Ensures that daily expenses and labour schedules meet daily budget allocations.
• Ensures resources are available and in good working order and that training and communication are delivered to achieve a highly productive, efficient environment with minimal downtime that produces high quality product(s) and service(s).
• Participates in and deliver programming and training that unites employees around purpose and fun and therefore results in high employee engagement and high retention and return rates.
• Fosters a culture of teamwork between all employees to achieve the department's targets.
• Uphold the department standard related to the documentation of training required by government agencies pertaining to risk and safety.

WHAT DO WE NEED FROM YOU?

• Previous experience working Attractions/Recreation an asset.
• Rescuer Certification required (in-house training provided).
• Understands basic management approaches such as work schedules and has somewhat advanced but limited process knowledge specific to their job area; requires no secondary education and 3 years of experience in related work.

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North.  Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.