- Junior
- Ufficio in Bowling Green
Description
Ensure customer satisfaction through the timely and accurate processing of sales orders.
Requirements
Essential Duties:
- Member of the Distribution Center of Excellence Operations and Fulfillment Team.
- Assemble customer orders as assigned by the Order Fulfillment Coordinator or Distribution Center Supervisor.
- Perform quality checks on all orders direct to end user being routed via parcel as assigned by the Distribution Center Coordinator.
- Prep parcels for submission to Clipper Ship.
- Generate packing slips for orders that have been quality checked.
- Communicate questions, product needs and issues to Order Fulfillment Coordinator.
- Submit data on team errors to Order Fulfillment Coordinator when assigned to a computer.
- Participate in inventory counts maintaining a high level of accuracy.
- Maintain a clean and orderly work area.
- Ensure stock rotation and cleanliness of assigned warehouse area.
- To remain vigilant for/safeguard against sanitation, pest control and contamination concerns.
- It is the responsibility of all team members to ensure product integrity. Product should be monitored for signs of contamination or quality defect and issues segregated and reported.
- It is the responsibility of all team members to ensure process integrity. Potential sources of contamination or impacts to performance or quality should be reported promptly.
- Any other duties assigned by the Distribution Center Supervisor or Order Fulfillment Coordinator.
Knowledge, Skills and Abilities:
- General knowledge of customers and shipping requirements.
- Have self-motivation to diligently perform with minimal supervision.
- Good decision-making skills, ability to plan and organize.
- Ability to work with peers, customers and management.
- Persistent yet courteous and a team player.
- Strong communication skills.
- Computer literate
- Ability to work hours necessary to fulfill department needs, up to and including overtime.
- Ability to maintain confidentiality.
- Ability to treat others in a fair and ethical manner
Training and Experience:
- High school diploma or GED.
- Experience with Axapta
Physical Requirements:
- Climbing – ascending and descending
- Stooping, crouching, reaching, standing, walking
- Pushing, pulling and using pushcart,
- lifting up to 50 pounds occasionally, and/or up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects
- Fingering, grasping and feeling include checking for smoothness in shrink wrap.
- Talking, hearing and repetitive motion
- Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.
- Subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, and climbing.
