Dining Crew Leader - Commons presso Moody Bible Institute

Objective

Under the direct supervision of the Assistant Director of Dining Services, this role is responsible for the efficient operation of all aspects of the Commons, Moody’s cafeteria style dining room.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

• Responsible to effectively lead the Commons by delegating duties, specific tasks, and ensuring all stations are covered and all team members are prepared for each day.
• Train, develop, and hold accountable the Commons full-time and part-time staff, ensuring adherence to the standards and policies outlined in the Employee Information Guide and Dining Services operational procedures. Foster a culture of safety and compliance to protect all team members and guests during each shift.
• Responsible to ensure that the Commons and all related areas are kept clean and sanitary, and all procedures conform to the Chicago Health Department and Food Service standards at all times.
• Maintain communication between the staff to ensure proper work flow and maintaining good crew morale and guest service.
• Work with the Assistant Director to reevaluate Commons guest service to anticipate the changing needs of the business to improve guest flow and guest service.
• Responsible for maintaining current quality standards while continuing to seek to improve those standards and appearance of all items served.
• Responsible to keep current on menu to help keep the Commons current on its guest offerings.
• Contributes to a team environment by recognizing and reinforcing individual and team accomplishments
• Working alongside the Assistant Director, maintain the Commons schedule making sure that staffing needs are met.
• Perform related and special duties as assigned.

Minimum Requirements

• High School Diploma or GED
• Two years supervisory experience in a high-volume college food service, hotel, restaurant, club or similar institution
• Must be able to take direction and delegate responsibilities to effectively train, mentor and direct staff to achieve consistently high standards.
• Ability to communicate effectively to help keep all team members informed
• Team oriented, adaptable, dependable, and strong work ethic
• Superior organizational skills and careful attention to detail.
• Ability to work in a fast-paced environment
• Computer skills including payroll, scheduling, and POS systems
• Physically able to lift and move items up to 30 pounds
• Successfully pass city of Chicago certified food service exam in the first 6 months
• Authorized to work in the US legally without sponsorship

Preferred Requirements

• Three years of supervisory experience in high-volume college food service, hospitality, restaurant, club, or a similar setting
• Demonstrated success in leading a team to achieve operational goals.

Work Environment/Conditions

Moody Bible Institute is a Christian-based Higher Education and Media Ministry. We exist to equip people with the Truth of God’s Word. If you are mission-minded, and have a servant’s heart, join us as we look to further impact the Kingdom of God.

High volume retail food service environment on a college campus serving customers. Supervising multiple crew members to efficiently serve customers. Serving, stocking, and producing food for guests to purchase

This is a full-time position that is regularly scheduled to work Monday through Friday, with occasional weekend hours expected. The role is performed at Moody’s downtown Chicago campus.

Additional Information

Moody Bible Institute is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation. Candidates must align with MBI’s Christian identity.  Employees are expected to sign a Statement of Faith and adhere to the Community Standards.

We comply with all applicable laws pertaining to nondiscrimination on the basis of race, color, national origin, sex, age, disability, and any other applicable legally protected category.  As a religious institution, we have the right to, and do, require that employees hold beliefs consistent with our Doctrinal Statement and conduct themselves in a manner consistent with our religious beliefs, including as explained in our Community Standards.