Healthcare Data Analyst presso Center for Human Development (CHD)

Reporting to the Corporate Quality Manager, the Data Analyst plays an important role on the Organizational Excellence team. They function to collect, clean, analyze, and interpret data in the quality and compliance areas within the division. The Analyst will be responsible for the extraction and analysis of identified data, generating and presenting visual reports. Contributes to the development, implementation, monitoring, of risk mitigation and continuous quality improvement initiatives. Contributes to the development and monitoring of performance indicators and metrics, collaborates with appropriate programs and departments to collect, analyze, and trend data from multiple reporting systems and sources to identify opportunities to improve the quality of services, program performance, to minimize risk, increase compliance and enhance safety across divisions and programs. Works in partnership with all staff within and external to the Organizational Excellence (OE).

Essential Responsibilities:

• Gather data from various sources, then clean and prepare it for analysis by addressing issues like missing or incorrect data.
• Analyze data to identify trends, patterns, and insights using statistical techniques and other analytical methods.
• Create reports and visualizations using tools like Excel, Power BI, R software or Python to build dashboards and reports that present the findings in an easy-to-understand way.
• Communicate findings to stakeholders, explain how the data can be used to solve business problems, and help inform strategic decisions.
• Collaborate with teams and business leaders to define problems and with other technical teams to build data pipelines.
• Consults with internal stakeholders to develop and define metrics for quality
• Supports other functions within OE in all project phases from concept to
  implementation
• Works with the VP and Managers to develop and actualize the audit plan, identify
  risks, trends and propose operational changes based on findings.
• Supports CHD compliance through assigned compliance activities and audits to
  ensure effective documentation, identify compliance risks by coordinating
  independent reviews and assessments of assigned operational processes, and
  internal controls for completeness and accuracy
• Conducts audits including but not limited to billing, claims, EHR access, HIPAA
  privacy, clinical and medical records compliance.
• Pursues effective relationships with others by proactively providing resources,
  information, advice, and expertise with coworkers and members. Listens to, seeks,
  and addresses performance feedback; provides mentoring to team members.
• Maintains the documentation of all audits and reviews in designated software
  systems
• Report issues and observations related to audit processes and outcomes; provides
  information concerning such issues through resolution
• Participate in and make important contributions in committees and working
  groups
• Conduct investigations regarding significant suspected fraudulent activities within
  the organization as assigned.
• Validates findings of audits are in compliance with state and federal regulations,
  internal policy and procedure mandates; and recommends process, procedure, and
  policy improvements to mitigate against identified risks or gaps in performance.
• Perform other related duties incidental to the work described herein or as
• Acts in the role of investigator as part of the CHD investigations team.
• Provides and participates in relevant CHD trainings as assigned
• Completes other tasks and projects as assigned and completes tasks within
  requested timeframes.
• Escalates high-risk issues and trends to appropriate leadership staff for resolutions.

Education:
Bachelor’s degree in Computer Science, Public Health, Biostatistics, Informatics or Data Science. At least one year of healthcare analytics experience preferred.

Qualifications:
• Experience with advanced analytics, data management, and data visualization tools.

• Solid statistical analysis experience
• Proficient in MS products such as Power Apps, Power Automate and Power BI
• Advanced Excel Skills
• Project management skills preferred
• Strong problem solving & analytical skills
• Excellent verbal and written communication skills in English
• Highly developed ability to interact with diverse groups
• Willing and able to adapt to changes in work environment, procedures, priorities, and job duties
• Excellent customer service skills with appropriate sense of urgency and sensitivity to business needs
• Ability to function well within a cross-functional team setting and independently
• Ability to give and receive feedback and resolve conflict effectively and in a professional manner
• Experience with healthcare data and data integration
• Demonstrated ability to manage time and multiple projects at once in an effective, productive manner
• Demonstrates good judgment in making decisions
• Completes assigned duties and responsibilities in an accurate, timely and efficient manner
• Outstanding skills in data collection, analysis, and presentation
• Must demonstrate integrity, sound judgment and demonstrated leadership skills
• Ability to effectively present information and respond to questions from all levels of internal staff as well as external entities.
• Ability to work collaboratively with staff at all levels and across all departments and programs
• Sensitivity to the needs of the individuals served.
• Must have a valid driver’s license and a working vehicle.

Compensation: 55,000-65,000

Check out just some of the great benefits CHD has to offer:
•Health Insurance
•Dental Insurance
•Flexible Spending Accounts (FSA)
•Health Fitness & Education Class Discounts
•Employee Wellness Benefits
•CHD is a PSLF qualifier and MA-Repay qualifier
•Paid Major Holidays
•Generous Paid Time Off / Vacation

AT Center for Human Development (CHD) Care Finds a way:
The Center for Human Development (CHD) provides a broad range of high quality,
community-oriented human services dedicated to promoting, enhancing, and protecting
the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion
is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign
language, CHD is a reflection of those we serve.

CONNECT WITH OUR TEAM TODAY!
If this sounds like the right job for you, do not wait - apply today to join our team. We look
forward to hearing from you!