Assistant Director of Housekeeping presso Kalahari Resorts & Conventions

Help Deliver the Kalahari Experience  

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.  

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.  

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.  

Assistant Director of Housekeeping 

Kalahari Resorts & Conventions is seeking an Assistant Director of Housekeeping. In this role, you’ll oversee the supervision of all housekeeping staff, including laundry operations, and assist the Director of Housekeeping in managing overall departmental performance. You’ll lead the housekeeping staff with positive leadership, contagious energy and a proven ability to grow future leaders

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll play a pivotal role in creating a welcoming and pristine environment, directly enhancing the guest experience by ensuring every space reflects Kalahari Resort’s high standards. You’ll also support associates by fostering a well-organized, efficient, and positive work environment, empowering the team to deliver exceptional service.

This is the perfect opportunity to build your career in hospitality and management while having a direct impact on the cleanliness and comfort of our guests. If you have a positive attitude, great organizational skills, and a desire to grow with us, we want you on our team! 

Key Responsibilities 

• Lead and oversee the housekeeping team, ensuring high cleanliness and service standards. 

• Assist in scheduling, training, and evaluating housekeeping staff. 

• Manage inventory levels for cleaning supplies, linens, and amenities. 

• Ensure compliance with health and safety regulations. 

• Support the Director of Housekeeping in budget management and operational planning. 

• Collaborate with other departments to enhance the guest experience. 

What We’re Looking For 

• 5+ years of housekeeping experience in a hotel/resort with 500+ rooms. 

• Previous supervisory experience in a fast-paced, high-volume environment. 

• Experience managing laundry operations and large-scale housekeeping teams. 

• Strong computer skills, including proficiency in Microsoft Office and Property/Lodging Management Systems. 

• Ability to process and analyze data from time/attendance and housekeeping management tools. 

• Fluent in English; Spanish proficiency is a plus.  

Physical Requirements 

• Ability to lift, push, and carry up to 50 lbs. 

• Must be able to stand and walk for extended periods. 

• Flexibility to work weekends and holidays as needed. 

A Sampling of Our Benefits  

Our team enjoys a comprehensive benefits package, including:  

• Career growth opportunities with promotion from within  

• 401(k) matching, paid time off, and holiday compensation  

• Health, dental, and vision coverage for full-time associates  

• Employee appreciation events, discounts, and perks at all resorts  

• Education assistance programs to help advance your career  

Be Part of Something Extraordinary  

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.  

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.  

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |  

Kalahari Resorts & Conventions is an Equal Opportunity Employer.