Technical Program Lead (9489) presso American Honda Motor Co., Inc.

What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it’s a joyful one.  We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success.  We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda’s, we want you to join our team to Bring the Future!

JOB PURPOSE

Enterprise analytics and research team is developing data-driven capabilities that improve customer experience and business efficiency. Utilizing customer data and feedback, we will apply AI and machine learning methods to deliver personalized customer communication and experience. We honor customer preferences, offer a personal touch, and value each interaction as a relationship building opportunity.

The Technical Program Lead position leads the data, analytics, and business partners in transforming groundbreaking ideas into solutions. This role supports product managers and engineering leads with entire project timeline, manage technical challenges, formulate solutions, and keep business partners informed of progress. This position supports the team in applying new technologies to enhance customer experience and business operation.

KEY ACCOUNTABILITIES

Technology Program Management

• Own development and delivery of multi-year technical programs in data and analytic-driven business solutions.
• Create processes to prioritize product roadmaps. Work with product managers and engineering leads to create development plans that include discovery, prioritization, dependency identifications, and resourcing.
• Prioritize and manage backlog and implementation, ensure product execution meets strategy and requirements and refine features into user stories and story acceptance criteria.
• Lead cross-functional initiatives to bring innovative technologies from design to implementation.
• Review and ascertain requirements of product features and solutions. Recommend technical approaches on critical issues, and guiding teams toward effective solutions.
• Maintain quality standards and process documentation, lead Sprint Reviews and Retrospectives for the product team.

Lead Product Development and Operation

• Oversee product development milestones. Prioritize resources to address project obstacles and drive cost reduction.
• Reviews analysis and monitor performance of new products. Supports problem resolution, resolves issues and acts on feedback.
• Communicate effectively to management on project plans, status, risks, and critical issues

QUALIFICATIONS

• Bachelor’s degree in technical or quantitative fields
• Experience managing projects across functional teams, developing and managing product development processes and coordinating release schedules
• 5 years of experience working directly with data or software engineering teams
• 4+ years of technical program management experience
• 3+ years of work experience in data-oriented technical program management
• 3+ years of experience in analytics, data management, or software development roles a plus
• Ability to manage multiple projects with prioritization, planning, and documentation
• Experience on agile teams as Business Analyst or Scrum Master
• Experience with JIRA or similar project management tool
• Automotive OEM experience helpful
• Self-motivated with strong analytical, organizational and project coordination skills.
• Ability to communicate effectively with internal and external customers as well as non-technical and technical personnel.
• Ability to work effectively with AHM staff, IT staff, third-party vendor staff.
• Ability to collect business requirements, recommend or make decisions on business requirements/interdependencies.
• Ability to interact with other Honda company's personnel, builds strong relationships at all levels and across all business units and organizations, and understands business imperatives.

What differentiates Honda and make us an employer of choice?

Total Rewards:

• Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
• Paid Overtime
• Regional Bonus (when applicable)
• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) 
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability 
• 401K Plan with company match + additional contribution
• Relocation assistance (if eligible)

Career Growth:

• Advancement Opportunities
• Career Mobility 
• Education Reimbursement for Continued Learning
• Training and Development Programs 

Additional Offerings:

• Tuition Assistance & Student Loan Repayment
• Lifestyle Account
• Childcare Reimbursement Account
• Elder Care Support
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.