Multimedia Specialist presso American 1 Credit Union

We are looking for a Multimedia Specialist!

• Have you worked as part of a Marketing Team?
• Have you created video, audio, graphic design, and multimedia content?
• Do you like to collaborate on new creative ideas?

If so, we would like to invite you to consider a career at American 1 Credit Union! Below are more details before you decide to apply:

• Position: Multimedia Specialist 
• Location: Primarily on-site in Jackson, MI with occasional remote work flexibility after training.
• Salary: From $55,000 and varies based on qualifications and experience.
• Benefits start on day one: Health, Dental, Vision, Responsible Time Off
• All offers of employment are contingent upon background screens.

The Multimedia Specialist is responsible for all video, audio, graphic design, and multimedia content production for American 1 Credit Union and Community 1 Cooperative. This position supports the Marketing team in creating digital and print content, designing creative assets, and ensuring brand consistency for American 1.

Essential Job Functions:

• Focus on Purpose: Focused on the credit union's purpose of creating financial wellness in our community through everyday banking. 
• Graphic and Creative Asset Design: Develop visually compelling graphics and creative assets for digital and print campaigns, including brochures, flyers, signage, and social media content.
• Print Advertising: Design and produce print advertisements for internal and external marketing initiatives, ensuring alignment with brand standards and campaign goals.
• Multimedia Content Creation: Coordinate all logistics, planning, equipment, and personnel needed for video production and digital content development.
• Marketing Strategy Support: Assist in creating digital and print content (video, photo, graphic design) for branding and marketing purposes.
• Drive Brand Equity: Direct and produce videos, audio, and visual assets for credit union initiatives and member/community engagement. Demonstrate an excellent understanding of aesthetics, current design trends, and American 1 branding.
• Vendor and Media Support: Function as a subject matter expert for video production and digital media to support various businesses as needed through Community 1 Cooperative.
• Community Advocate: Serves as a credit union representative within the community and is actively visible at credit union and union-sponsored events.
• Employee Culture: Committed to building and supporting an engaging and inclusive culture for all. 
• Core Process, Policy, and Procedure Review: Responsible for following all processes, policies, and procedures, including policies and procedures for customer identification and all BSA requirements.

Competencies Required:

• People-focused and Strong Communication: Empathetically seek understanding of what members and employees require and expect and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus.
• Achiever, Initiative, and Goal Driven: The employee drives for results and success, is committed to their job, sets high performance standards, pursues aggressive goals, works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Apply new ways of thinking; create new ideas. Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision; creates novel solutions to problems. Pays particular attention to close detail and is committed to accuracy. 
• Focused, Decision-making and Problem-Solving: Has a strong sense of urgency about proactively solving problems and getting work done; gains support by collaborating effectively for ideas, proposals, projects, and solutions; takes the initiative; makes and facilitates decisions considering impact on others and the credit union; reach sound conclusions and exercises good judgment based on balanced consideration of facts, priorities, and alternatives; make decisions in agreed upon time frame; take initiative to identify and resolve problems; demonstrate ability to examine existing problems/issues in new ways.
• Engaged and Collaborative: Engaging and collaborating with Marketing and Community Partnerships teams to foresee longer-term developments, envision options (and their probable consequences), select sound courses of action, rise above the day-to-day detail, and challenge the status quo.
• Trustworthy, Reliability, and Confidentiality: Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential, including member, employee, and credit union information. Ensures core processes, policies, and procedures are followed.

Key Accountabilities:

• Multimedia content creation
• Marketing strategy support
• Vendor and Media support
• Drive Brand Equity
• Branch and Event Support

Requirements:

• Bachelor’s degree preferred – in Video Production, Graphic Design, Media Production, Marketing, or Advertising – or equivalent professional experience in these fields.
• 3-5 years of experience in video and media production
• Proficiency in Microsoft Office Suite and Adobe Creative Suite (including Photoshop, Illustrator, InDesign, and Premiere Pro), or similar creative platforms used for content design and production.
• Experience with print production processes and digital marketing platforms. 

The Ideal Candidate:

• Supports and enhances team creativity through collaboration.
• Demonstrates excellent spoken and interpersonal communication skills.
• Possesses attention to detail and organizational skills. 
• Maintains a strict standard of confidentiality. 
• Excels in fast-paced settings with time-sensitive goals.

NOTE:  The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their typical responsibilities from time to time, as needed.