IT Specialist III - Project presso Bank of Hope

• Responsible for planning, creation, and execution of projects and project plan.
• Manage internal and vendor project deliverables
• Responsible for documenting and managing tasks and schedules of IT projects and initiatives of the Shared Services teams through completion.
• Responsible for management of project budget
• Creates status reports on IT projects and initiatives as assigned including potential issues and risk items identified by the teams.
• Responsible for IT Shared Services project management reporting, including monitoring, collecting, and updating statuses for project deliverables/tasks.
• Performs user security administration and supplication support of bank systems as assigned.
• Assists the support teams in engaging vendors to assess issues and or gather information related to supported applications and escalates issues as needed.
• Participate in the planning, development and task execution of IT system integrations, conversions, branch opening and closures or new implementations projects within the EPMO, as assigned.
• Ensures assigned deliverables are met and meet quality standards.
• Collaborates with other IT departments to assess risk on assigned initiatives as needed.
• Assists in coordination and performs QA testing of internally developed applications and works with development and support teams on the application support handoff process.
• Assists the Governance team in coordination and completion of initiatives to resolve audit deficiencies and recommendations.
• Coordinates with other bank units to gather requirements/information as needed for completion of projects and initiatives, including UAT processes
• Ensures IT control guidelines and policies are followed appropriately.
• Looks for continual improvement opportunities for support processes and makes recommendations and oversees implementation as appropriate.
• Creates documentation in accordance with the IT document control process as needed.
• Participates in internal audits and regulatory exams, as needed.
• Participates in vendor due diligence activities, as needed.
• Supports other IT teams in the support of business application as needed.

Job Qualifications/Requirements

Education/Credentials

• Minimum Education Level: Associate’s Degree

Prior Experience

• Required: Minimum of 5+ years of experience in Information Technology support processes
• Preferred: 3+ years of experience in requirements gathering and project implementations or project support activities
• Preferred: 3+ years banking experience working with core and ancillary systems.
• Combination of Experience and Education can meet the job requirements: Yes

Technical Skills

• Required: Advanced analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions
• Required: Advanced ability to research and identify application issues.
• Required: Intermediate understanding of data processing, hardware platforms, enterprise software applications, and outsourced systems.
• Required: Advanced understanding of banking and financial systems.
• Required: Working knowledge of data governance and information security principals and processes
• Required: Intermediate knowledge in the application of project management methodology and/or system development life cycle
• Required: Ability to demonstrate a high level of ethical behavior and follow the Code of Conduct.
• Required: Strong organizational and coordination skills.
• Required: Ability to remain flexible to adapt to changes in the work environment.
• Required: Ability to study and apply new information.
• Required: Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills.
• Required: Ability to respond effectively to the most sensitive inquiries or customer complaints.
• Required: Strong written and oral communication skills; ability to communicate effectively and project a professional demeanor when giving and taking information in writing, in person, and over the phone.
• Required: Ability to work accurately with close attention to detail.
• Required: Ability to maintain confidentiality of sensitive information.
• Required: Ability to work with co-workers, customers, and outside agencies professionally and tactfully.
• Required: Understanding of the organization’s goals and objectives
• Must adhere to all bank’s policies

The salary range for this full-time position is $85,000.00 annually - $105,000.00 annually + bonus + benefits 

Salary ranges are determined based on qualifications, level, and location. 

Exact compensation may vary based on your skills and experience.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.