Design Operations Manager presso Arcteryx.com

Your Opportunity at ARC’TERYX:As the Design Operations Manager, you partner closely with multiple stakeholders throughout the organization to support the evolution and management of product creation processes, with a specific focus on the inputs and outputs of the Product Creative teams (Design, Colour and Advanced Concepts). You continuously help to identify process improvements that maximize efficiency and enable the Product Creative team in achieving business targets.This role is based in our North Vancouver office and is open to hybrid work. Candidates must be eligible to work in Canada. Meet Your Future Team:The Product Creation Operations team optimizes the intersection of product, supporting through cross-functional teams to improve alignment, communication, and processes around the product. We build a foundation for excellence through reinforcing product strategy with metrics, infrastructure, business processes, best practices, budgeting and reporting.



If you were a Design Operations Manager now, here are some of the core activities you would be doing:

Managing all inputs and outputs of the Product Creative team with relation to the Innovation-to-Consumer (I2C) Calendar, ensuring daily deliverables and ownership are clear

Ensuring all I2C deliverables are on time and that any risks or changes are communicated and solutioned with the Product Creation End-to-End Process team

Collaborating with cross-functional partners to evolve design processes, with emphasis on how the Creative teams plug into the broader end-to-end product creation processes

Collaborating with the Product Creation End-to-End Process team to document end-to-end processes

Creating, implementing and standardizing team specific and cross-functional Standard Operating Procedures (SOPs), templates and process maps

Creating and maintaining visual assets that communicate upcoming project milestones and key deliverables

Analyzing current business processes and collaborating with users to identify process improvement areas to help maximize efficiency

Building and recommending new processes, process flows, tools or systems solutions that are aligned with company goals

Building close relationships with the Design, Colour, and Advanced Concepts teams to support change management initiatives and stakeholder engagement

Upholding Fair Labor Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing, throughout the Arc’teryx supply chain

Here are some of the things you could be working on in the future:

Partnering on the evolution, efficiency and improvement of key product creation processes

Contributing to ongoing projects and changing opportunities to enhance linkage between Design and cross functional partners

Are you our next Design Operations Manager?

You have 5+ years’ experience in an operational role (project coordination, product operation, product management, etc.), in a design or apparel industry, with a focus on creative teams

You have strong leadership and teamwork skills and you are able to facilitate work across multiple internal departments, and effectively collaborate with our global teams

You have a strong understanding of the active apparel market within the outdoor industry, and you are familiar with the key outdoor activities we make products for

You are highly analytical and have strong organizational skills, with excellent attention to detail

You have effective and efficient time management skills and excellent communication and presentation skills

You have an excellent understanding of the Go-To-Market process

You are familiar with the apparel design and development process

You have excellent interpersonal skills and the ability to work with all levels of stakeholders

You have the expert ability to explain, articulate, and document concepts, business processes, systems and business requirements

You have confidence in communicating and collaborating amongst large and diverse audiences

You have a willingness to improve your skills independently in new technologies and solutions

You are proficient in the use of Adobe, Microsoft Office and SmartSheets, or similar project management tools

You are proactive in identifying the root cause of issues, seeking the best (sometimes not the easiest) solutions with an unwavering commitment to do what is right

You remain highly flexible and adaptable when faced with ambiguity

You effectively balance autonomy and collaboration

You inspire breakthrough thinking and continuous improvement

Your passion for your work is paralleled by your passion for getting outside and living it

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