Technology Control Monitoring and Metrics Manager

Today’s world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of over 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team helps protect the EY brand and build client trust.

Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through innovative, secure solutions that provide speed to market and business value.

The opportunity

The Technology Assurance, Risk, and Policy (TARP) function within Information Security strives to create and promote a holistic Governance, Risk, and Compliance (GRC) program by creating a robust, resilient, and proactive governance framework, supported by a strategic risk management approach and stringent compliance structures. It aims to integrate and align its GRC initiatives in line with the global firm's objectives and emerging threats within the cybersecurity landscape.

Furthermore, the Policy, Risk, and Controls (PRC) Enablement & Awareness team aims to establish policies and procedures that reflect the value we place on safeguarding our digital environment, while ensuring that these policies are effectively communicated and enforced across all levels of the organization. The Policy and Control Monitoring team sits within PRC Enablement & Awareness and aims to directly enables the GRC program by designing control evaluation and detection processes.

Your key responsibilities

The Technology Control Monitoring and Metrics Manager will be responsible for building an on-going monitoring program that measures and assesses the effectiveness and efficiency of Information Security policies and internal technology controls to determine if they are supporting the desired business outcomes.  They will need to identify the data points, metrics, and testing procedures which will be used to measure effectiveness while, simultaneously looking for opportunities to enhance and improve EY’s control landscape.

With the support from the Control Evaluation and Improvement Leader, the Technology Control Monitoring and Metrics Manager is responsible for building a team of experienced professionals to assist in executing the strategic vision and objectives of the Control Monitoring and Metrics on-going monitoring program. The Technology Control Monitoring and Metrics team will work collectively to support the Information Security Program in the areas of policy and control monitoring, control optimization, and identification of gaps and areas of improvement.

Collaboration with other Information Security groups and external stakeholders across EY is key to this role. The Technology Control Monitoring and Metrics Manager will need to build a network of multi-departmental and multi-level stakeholders inclusive of, but not limited to Information Security, Client and Enterprise Technology, Data Protection, Global and Enterprise Risk Management, Internal Audit, Area and Regional Risk & Data teams, Service Line Quality Leaders, etc.

Skills and attributes for success

• Plan and build multi-year roadmap to establish and mature the Policy and Control Monitoring team. This includes development of the team’s charter, identification of resource needs, ongoing monitoring systems and tool requirements, and workstream prioritization.
• Develop and implement KPIs to measure the effectiveness of policies and controls, providing regular reporting to firm leadership around compliance and risk issues.
• Ensure EY policies are current, adhered to, and effective by conducting periodic assessments and tests to ensure compliance with policy. This helps in mitigating risks related to non-compliance, inefficiency, or errors due to outdated or unclear policies.
• Appropriately balance firm security needs with business impact and benefit when recommending advancements in policy and control objectives and directing those efforts to completion. 
• Think strategically to assist with the development of a long-term vision for Information Security’s Technology Assurance, Risk, and Policy direction inclusive of its program improvement, technology adoption, and integration of security solutions into business objectives.
• Act as a thought leader in the firm, staying informed of changes in information security, regulatory requirements, and industry trends, adjusting strategies, as necessary.
• Build and maintain appropriate relationships with internal and external leaders to ensure awareness and understanding of potential strategic directions.  
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
• Outstanding management, interpersonal, communication, organizational, and decision-making skills.
• Ability to understand and integrate cultural differences and motives and to lead cross cultural teams.
• Demonstrate integrity and judgment within a professional environment.
• Evaluate, counsel, mentor and provide feedback on performance of others.
• Plan the training and development of staff to develop their skills and maintain state-of-the-art knowledge in information security.

To qualify for the role you must have

• 10+ years of experience in the Information Technology, Information Security and/or Risk Management field(s).
• Audit experience or a demonstrated ability to design and test technology controls.
• 5+ years of experience in managing and mentoring junior and senior level staff.
• Experience leading global and virtual teams.
• High proficiency in technical and general writing skills in English. 
• An advanced degree in Computer Science, Information Security, or a related field; equivalent work experience will be considered on a case-by-case basis.
• One or more of the following or equivalent certifications preferred: Certified Risk and Information Systems Control (CRISC), Certified Information Systems Security Processional (CISSP), Certified Information Security Manager (CISM), Certified Information System Auditor (CISA), Certified Internal Auditor (CIA), Global Information Assurance Certification (GIAC) in related area, CIPP, CIPT.

Ideally, you’ll also have

• A working knowledge of external control standards like ISO 27001, NIST 800-53, COBIT, etc. and regulatory requirements like GDPR and SOX.
• Skilled in Microsoft Office and M365 products; primarily Word, Excel, PowerPoint, SharePoint, PowerApps, and PowerBI.
• Experience with RSA Archer or other GRC tools.
• Flexibility to work outside of normal business hours when engaging with team members and stakeholders in various time zones.

What we offer

As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

• Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way.
• Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs.

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations.

EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.