Project Oversight presso ecstech

ECS is seeking a Project Oversight to work in our Memphis, TN office.  

• This position leads the requirements development for applying technology to satisfy business needs.
• Defines and documents internal and external user interfaces and supports system and data requirement clarification and definition.
• Acts as the liaison among internal stakeholders to analyze, document, communicate and validate business and system requirements for platform applications. 
• This position also facilitates presentations including managing and recording the sessions, taking notes. 
• Specific duties include but are not limited to the following essential job functions:
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• This position will work closely with stakeholders and development personnel.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Direct the requirements development for applying technology to satisfy business needs.
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into details
• Work with functional leads to transform and develop new requirements into designs and implementation
• Develop, maintain and perform processes to continuously monitor data quality and integrity in platform applications
• Create and maintain workflows, approval processes, and validation rules based on internal stakeholder requirements
• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the needed artifacts (i.e., functional requirements, business requirements document, use cases, GUI and screen and Interface designs).
• Serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Assist in quality assurance and defining testing strategy and risks. Provide significant contributions in the testing and debugging of new software or enhancements to existing software.
• Listen to recorded training sessions and capture a comprehensive list of topics in each session.
• Provide technical support to instructors during live training sessions.
• Respond to customer email; research/resolve customer questions.
• Other duties as needed.