- Professional
- Ufficio in Arnold
Job Description
The Application Support Engineer is responsible for the day-to-day operation of customer application and monitoring/investigation of segment interfaces. Under the direction of the O&S Site Lead, this role is responsible for working with on-site database and system administration support personnel to convey and investigate system anomalies. Additional responsibilities to include investigation into operational issues and performing problem escalation with vendor, factory, on-site & east coast based Subject Matter Experts (SMEs) as required.
This role provides rotating site support (7x24) on a Panama Schedule to ensure system issues are identified and resolved, minimizing operational impacts - shift work is required.
Because of the need for consistent, in-person collaboration and/or the requirement to perform all work onsite due to the nature of this particular role, it will be performed full-time on site. This means work will be conducted on location at a BAE Systems facility 100% of the time
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About BAE Systems Electronic Systems
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Clearance Level – Must be able to obtain for position
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Required Skills and Education
- Bachelor's Degree and 4 years work experience or 8+ years direct experience may be considered in lieu of degree
- Current Security+ Certification
- Hold a Top Secret/SCI with Polygraph security clearance
- Have previous experience with LINUX based operating systems
- Previous System Administrator experience
- Willing to work in a 24x7 operational environment on Day shift or Night shift (Panama Shift example below)
Week 1 | Week 2 | |
| Monday 7pm – 7am | Monday – Off | |
| Tuesday 7pm – 7am | Tuesday – Off | |
| Wednesday – Off | Wednesday 7pm – 7am | |
| Thursday – Off | Thursday 7pm – 7am | |
| Friday 7pm – 7am | Friday – Off | |
| Saturday 7pm – 7am | Saturday – Off | |
| Sunday 7pm – 7am | Sunday – Off |
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Regular or Temporary
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Preferred Skills and Education
- 4-8 years’ experience in a systems administration or operational support role
- Working knowledge of networks, network infrastructure and common components
- Understand principles of SQL query language
- Strong communication skills, both written and verbal are required
- Must be able to work well in a team environment and be self-motivated