Restaurant Manager presso HCW Management
HCW Management · Scottsdale, Stati Uniti d'America · Onsite
- Professional
- Ufficio in Scottsdale
Description
Job Summary
At Luna by Giada, every detail is crafted with intention — from the vibrant California-meets-Rome flavors to the high-energy atmosphere that defines Caesars Republic’s chic, unconventional spirit. As Restaurant Manager, you set the tone. You lead with confidence, authenticity, and a commitment to excellence, guiding your team to deliver unforgettable dining experiences that reflect the artistry, warmth, and impeccable service at the heart of Luna by Giada. This is a role for a hospitality leader who thrives in upscale environments, embraces the unexpected, and knows how to create moments guests will talk about long after they leave the table.
WHAT YOU’LL DO
- Lead daily restaurant operations with a hands-on, people-first approach that reflects both the energy of Caesars Republic and the signature service style of Luna by Giada.
- Foster a culture of hospitality where every guest feels truly seen, cared for, and welcomed into a one-of-a-kind culinary experience.
- Recruit, develop, coach, and inspire a high-performing front-of-house team, ensuring they are well-trained, confident, and fully aligned with HCW and Caesars Republic standards.
- Oversee staff scheduling, labor controls, and floor management to maintain efficiency without compromising service quality.
- Collaborate closely with the culinary team to ensure seamless communication, menu knowledge, and flawless execution.
- Maintain impeccable attention to detail in floor presentation, ambiance, guest flow, music, pacing, and overall dining experience.
- Elevate guest satisfaction by anticipating needs, resolving concerns with grace, and turning service opportunities into memorable moments.
- Analyze financial performance, manage budgets, and ensure alignment with revenue goals, cost controls, and profitability targets.
- Uphold safety, sanitation, and compliance standards in accordance with state and local regulations.
- Support the planning and execution of special events, VIP experiences, and promotional activations aligned with the Caesars Republic brand.
- Take on additional duties as assigned by management to support the smooth operation of the hotel.
WHAT YOU BRING
- Progressive hospitality leadership experience.
- Proven experience in elevated dining, lifestyle hospitality, or upscale restaurant concepts.
- A leadership style that balances confidence, humility, service, and a deep respect for both guests and team members.
- Strong coaching, communication, and team-building skills — you know how to empower and inspire people.
- Excellent financial and operational acumen, with an ability to understand budgets, labor, and revenue drivers.
- A passion for delivering extraordinary service with authenticity, creativity, and attention to detail.
- Ability to thrive in fast-paced, high-energy environments with shifting priorities.
- A commitment to embodying HCW’s values: Excellence, Detail-Driven, Innovation, Community, Empowerment, and Passion.
JOIN HCW HOSPITALITY
At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count.
HCW Hospitality is proud to be an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
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