Waiver Service Coordinator Supervisor - MyCare Ohio, Buckeye presso WESTERN RESERVE AREA AGENCY ON AGING

Description

Dedicate yourself to an Organization and Mission you can be proud of by joining the Western Reserve Area Agency on Aging!

Our Mission:

We provide choices for people to live independently in the place they want to call home.

About Us:

Western Reserve Area Agency on Aging (WRAAA) is a private non-profit corporation, organized and designated by the State of Ohio to be the planning, coordinating and administrative agency for federal and state aging programs in Cuyahoga, Geauga, Lake, Lorain and Medina Counties. It is one of twelve Area Agencies on Aging (AAAs) in the state organized together with local service provider organizations and the Ohio Department of Aging (ODA) to form the state's public aging services network. The network works together to create opportunities for Ohioan's to receive needed home and community services and supports; and to age successfully in their own homes and communities.

Candidates we love…

• Self-motivated and compassionate Social Workers (LSWs) and Registered Nurses (RNs) looking to be part of a Best-in Class organization
• Team players who are committed to providing superior service to all they serve
• Enthusiastic professionals excited to grow with an organization that values dedication, innovation and collaboration.

What our staff loves about us…

• A generous six-week PTO program and thirteen paid holidays
• A $750.00 investment in professional development through a substantial, annual training funds allotment
• A 401K program with company match
• Paid parking in a covered parking garage
• Medical, Dental, Vision Benefits and so much more…

Job Duties:

• Supervise Waiver Service Coordinators assigned to team, conducting team meetings and conferring with staff regarding waiver service problems and procedures.
• May accompany Waiver Service Coordinators on field visits to provide technical assistance and/or to evaluate appropriateness and quality of waiver service activity.
• Facilitate decision making/treatment planning among disciplines.
• Assist with and/or facilitate case conferences with other formal service providers regarding care planning and implementation issues.
• Ensure that scheduling permits timely completion of all required client contacts, home visits, reassessments and disenrollments.
• Review waiver service plans to ensure quality and individualized plans are in place for program participants
• Use the computer system to conduct and/or review initial assessments and reassessments as needed.
• Provide coverage for supervisor partners when needed
• Function as a backup Waiver Service Coordinator in emergencies to ensure delivery of waiver services.
• Assist in interviewing potential Community Resource Consultants, Waiver Service Coordinators, LPN Patient Navigators, and Clinical Case Assistants
• Provide input and problem solving related to program operations and possible procedural changes.
• Assist in current and retrospective audits of Waiver Service Coordinator cases.
• Follow & assure WSC maintaining MCO requirements for incident reporting Assist in development and implementation of training and orientation of Waiver Service Coordinators and other staff as required.
• Participate in management teamwork to address broad clinical issues, team building and distribution of workload , referral, and quality assurance issues.
• Assist in the planning and development of in-service programs and training.
• Perform other related duties as assigned by the Clinical Manager or Director
• Abide by licensure Code of Ethics.
• This position's primary duty is to perform work directly related to the successful operation of the Agency.  Accordingly, the employee must exercise discretion and independent judgment with respect to matters of significance.
• All staff have the responsibility and authority to propose ways to improve quality and to fully participate in quality improvement efforts.

Requirements:

• Must be currently licensed as a social worker by the State of Ohio Counselor and Social Worker Board or licensed as a registered nurse by the Ohio Board of Nursing.
• Three years prior experience in home care for the elderly, home health care, medical social work, geriatrics/gerontology, or a related field.
• At least two years supervisory experience preferred
• Experience with team process, assessments, and case work preferred.
• Excellent verbal and written communication and interpersonal skills are essential.
• Must know basic Microsoft Windows applications.
• Ability to use and be trained in multiple databases
• Ability to use and transport a laptop computer and case, therefore must be able to lift/carry a minimum of twenty (20) pounds.
•  Ability to ambulate enough to access private homes/locations which may not be readily accessible.
• Must have a car available during working hours, as well as the ability to legally drive a car.

If you are interested in joining a dynamic team of professionals, please submit your resume and a cover letter. We look forward to speaking with you. 

The Agency is committed to providing equal employment and advancement opportunities to all. Employment decisions are made based on each person’s performance, qualifications, and abilities. The Agency does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sex, national origin, age, disability status, health status, genetic information or ancestry, protected veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.

Western Reserve Area Agency on Aging’s Equal Employment Opportunity policy covers all aspects of employment practices, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.