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Overnight - Night Audit Supervisor - Join Our DoubleTree Suites by Hilton Team! presso DoubleTree Suites by Hilton Phoenix

DoubleTree Suites by Hilton Phoenix · Phoenix, Stati Uniti d'America · Onsite

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At DoubleTree Suites by Hilton Phoenix, we want you to be well. Our benefits package includes: 

  • Health, Dental & Vision Insurance after 60 days of employment
  • Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life
  • 401K Retirement Benefits with 4% match and immediate 100% vesting
  • Vacation Pay
  • Paid Sick Time
  • Holiday pay
  • Travel reduction program (TRP)
  • Meal Credit
  • Meal Discounts
  • Recognition Programs
  • Safety Shoes benefit
  • Team Member Hotel Discounts

What You'll Do

  • Lead and support the overnight Front Desk team
  • Provide warm, responsive hospitality to all guests

  • Complete night audit duties including balancing accounts, posting room and tax, and closing the business day

  • Reconcile Micros and OnQ systems

  • Assist with guest check-ins, check-outs, reservations, and inquiries

  • Address guest concerns using the H.E.A.R.T. model

  • Maintain accuracy in reports, logs, and cash handling

  • Ensure adherence to hotel policies, safety procedures, and service standards

What We're Lookinf For

  • 1–2 years of night audit or accounting experience

  • Previous front desk and Hilton experience preferred

  • Strong problem-solving, communication, and customer service skills

  • Ability to work independently and thrive in an overnight environment

  • Detail-oriented with excellent organizational skills

  • Comfortable supervising and guiding team members

 

DoubleTree Suites by Hilton Phoenix is an Equal Opportunity Employer.  All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to [email protected] or call 602-683-9422 to let us know the nature of your request.

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