Operations Manager presso Onelineage

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.

Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.  

The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 3000 team members.

We are now seeking an experienced and people-focused Operations Manager – Convenience to lead our Convenience & QSR (Quick Service Retail) operations at our Lurnea facility in Sydney. This is a high-impact leadership role, ideal for someone who thrives in fast-moving environments, loves operational excellence, and knows how to bring out the best in teams.

Why this role matters

You’ll be responsible for overseeing end-to-end state operations for our Convenience & QSR network—ensuring safe, compliant and cost-effective warehousing and transport outcomes.

Through strong leadership, smart planning and a customer-first mindset, you will ensure our customers receive exceptional service, from warehouse to store delivery.

You will play a pivotal role in driving site performance, building high-performing teams, elevating safety and quality standards, and delivering continuous improvement initiatives.

What you’ll be responsible for

In this role, you will:

• Lead multi-temperature warehousing and route distribution operations across a 7-day retail logistics network

• Ensure safe, compliant and efficient execution of daily operations, aligned with FSANZ, HACCP and CoR requirements

• ​Manage labour planning, equipment and cost controls to maximise profitability and contract value

• Build strong partnerships with customers, suppliers and transport teams to ensure service excellence

• Develop and mentor supervisors and admin teams to achieve performance, growth and capability outcomes

• Drive innovation and continuous improvement across systems, processes and ways of working

• Analyse weekly performance, identify variances and implement corrective actions

This is a hands-on leadership role where your decisions and initiatives will directly impact customer satisfaction, operational performance and site culture.

What you bring

We’re looking for a proven leader with:

• Extensive experience in logistics/transport/distribution operations, incorporating a fast-paced retail logistics (DC environment)

• Strong understanding of multi-temperature operations and route-based distribution networks

• Excellent financial and commercial acumen—confident managing P&L, KPIs and labour costs

• Highly developed leadership skills—you build capable, engaged and accountable teams

• Experience working within regulatory frameworks and safety, quality and legality requirements

• Strong problem-solving ability and a calm, solutions-based approach in high-pressure environments

• Advanced systems capability (Microsoft Office, WMS, TMS)

If you're driven by operational excellence and passionate about developing people, we want to hear from you.

What we offer

• The opportunity to lead a key operational portfolio with national visibility

• A values-led culture where safety and people come first

• Development pathways and the ability to grow your career globally

• A role where you can influence strategy, drive improvement, and make a measurable impact

Why Lineage?
 

Lineage is more than just a cold storage logistics business. We’re focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.