Hardware Product Manager - Contract presso Euna Solutions

The Opportunity

Contract Hardware Product Manager – Euna Kiosks

This is a contract position (6-12 months) responsible for guiding the hardware roadmap, vendor relationships, and operational excellence of the Euna Kiosks line.

The Euna Payments platform provides a unified, secure, and omnichannel payments experience—including self-service kiosks that help communities modernize in-person payments. As we continue to expand our kiosk footprint, we are seeking a contract Hardware Product Manager to help lead strategy, integration, and execution for the next generation of Euna Kiosks.

The Contract Hardware Product Manager will partner with Euna’s software product, payments, and operations teams to define and manage hardware capabilities, oversee vendor deliverables, and ensure successful deployment and maintenance of kiosk solutions in the field.

The ideal candidate combines experience in hardware lifecycle management and SaaS product integration with a passion for delivering secure, citizen-friendly payment experiences.

About the Role

This is a contract position (6-12 months) responsible for guiding the hardware roadmap, vendor relationships, and operational excellence of the Euna Kiosks line.

The Contract Hardware Product Manager will partner with Euna’s software product, payments, and operations teams to define and manage hardware capabilities, oversee vendor deliverables, and ensure successful deployment and maintenance of kiosk solutions in the field.

The ideal candidate combines experience in hardware lifecycle management and SaaS product integration with a passion for delivering secure, citizen-friendly payment experiences.

Key Responsibilities

Product & Roadmap Ownership

• Define and maintain the hardware roadmap for Euna Kiosks, aligning with Payments platform strategy and customer needs.
• Manage the full lifecycle from concept and prototype to field deployment and maintenance.
• Collaborate with internal software product teams to ensure hardware/software integration supports payment workflows and reporting.
• Identify and prioritize enhancements for reliability, manufacturability, and cost efficiency.

Hardware Development & Vendor Management

• Act as the primary liaison with hardware vendors, OEMs, and manufacturing partners.
• Oversee hardware specification updates, component selection, and certification (PCI, ADA, EMV, UL, FCC).
• Evaluate and manage vendor SLAs, quality metrics, and delivery timelines.
• Support sourcing and cost negotiations in collaboration with Euna’s procurement and finance teams.

Operations & Deployment

• Work closely with Operations and Support teams to define installation, configuration, and service procedures.
• Help establish field performance metrics and reporting (uptime, MTBF, defect rate, etc.).
• Coordinate firmware updates, testing cycles, and field issue resolution.
• Ensure compliance and risk management requirements are met across all deployments.

Cross-Functional Collaboration

• Partner with Product Managers and Technical Writers to maintain documentation, release notes, and internal support resources.
• Provide roadmap visibility to Sales and Customer Success to enable effective customer communication.
• Support pilot programs and deployments with government or utility customers.

Required Qualifications (Must-Have)

• 7+ years of experience in hardware product management, program management, or related fields.
• Proven track record managing hardware devices such as kiosks, POS systems, payment terminals, or IoT devices.
• Strong understanding of payment hardware ecosystems (printers, card readers, recyclers, peripherals).
• Experience managing hardware vendors and manufacturing partners through the design-to-delivery lifecycle.
• Knowledge of compliance standards: PCI, ADA, EMV, UL, FCC.
• Strong organizational, communication, and stakeholder management skills.
• Ability to operate autonomously and deliver within fixed project timelines.

Preferred (Nice-to-Have)

• Experience in government, public-sector, or utility environments.
• Familiarity with kiosk management software, telemetry systems, or IoT platforms.
• Experience integrating hardware with SaaS or payments software.
• Background in logistics, fulfillment, or field service operations.

What It's Like to Work at Euna Solutions:

At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement.   

Here are some of the perks that Euna employees enjoy:  

💵 Competitive wages  
We pay competitive wages and salaries, and we only expect an honest 40-hour week for it.  

🧘‍♀️ Wellness days  
What’s better than a long weekend?  An extra-long weekend! Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love.  

🙌 Community Engagement Committee  
At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills.  

🕰 Flexible workday  
We understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in.  

💰 Benefits  
Ask us for a copy of our health and dental benefits!  

🎉 Culture committee  
Celebrate at every occasion with the culture team! They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun.  

About Euna Solutions 

Euna Solutions® is a leading provider of purpose-built, cloud-based solutions that power critical administrative functions and financial operations for the public sector. Euna Solutions offers trusted, easy-to-use solutions for procurement, payments, grant management, budgeting, permitting, and special education administration that are trusted to increase operational efficiency, transparency, collaboration, and compliance. Working with more than 3,000 government and public sector organizations across North America, Euna Solutions strives to build trust and enable transparency in our communities. Euna Solutions is recognized on Government Technology’s GovTech 100 list, an annual list of the top 100 companies focused on, making a difference in and selling to state and local government agencies across the U.S. To learn more, visit www.eunasolutions.com. 

Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/    

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply!  We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.  

For any inquiries or requests regarding accessibility at Euna Solutions, please email [email protected] or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.