Merchandising Specialist presso Crosscountrymortgage

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Merchandising Specialist supports the merchandising team in developing and executing strategies to maximize product visibility, sales, and profitability. This role involves coordinating between various departments, analyzing sales data, and ensuring the efficient execution of merchandising plans.

Job Responsibilities:

• Manage the planning and implementation of merchandising strategies.

• Assist Senior Manager of Merchandising in ideating and procuring promotional products, accessories, and apparel for company culture and events.

• Collaborate with vendors to source and quote branded merchandise.

• Provide support to Senior Manager of Merchandising, ensuring schedules are met and merchandise is delivered by outlined dates.

• Conduct market research and stay ahead of industry trends; maintain knowledge of retail trends and consumer behavior.

• Provide excellent customer service during interactions with employees throughout all internal branches and assist with special requests and orders.

• Manage the setup of new items in systems. 

• Analyze sales data and customer feedback to identify trends and opportunities for improvement.

• Oversee internal merchandising inbox and communications requested through internal platforms.

• Create presentations and quotes.

• Assist in managing product assortments and seasonal transitions.

• Research and identify potential vendors to diversify product offerings and execute creative and effective decoration strategies to attract and engage customers.

• Participate in inter-departmental meetings to communicate updates and address any merchandising-related issues.

Qualifications and Skills:

• Bachelor’s degree in Marketing, Communications, Business, Retail, related field, and/or equivalent combination of education/experience.

• A minimum of 2 years' experience in a similar position.

• Experience in marketing, communications, and/or design is preferred.

• Familiar with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).

• Excellent attention to detail, organization, and prioritization skills.

• Excellent strategic thinking skills.

• Excellent communication and customer service skills.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.